Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
UrWay HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UrWayHealth is a forward-thinking healthcare company specializing in personalized health solutions, including personalized weight loss programs tailored specifically for you. We prioritize individual well-being, offering a range of services such as telemedicine consultations, wellness programs, online pharmacy services, and medical testing kits. Our dedicated team of healthcare professionals leverages innovative technologies and evidence-based practices to deliver high-quality care that is accessible, convenient, and effective. With a focus on empowering individuals to take charge of their health journey, UrWayHealth is committed to promoting better health outcomes and improving overall quality of life.
UrWay Health (urwayhealth.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
394 approved reviews, newest moderated first
I LOVE this company!! They have been great to work with and the medication is working beautifully!
By Heather
Response from UrWay Health· Dec 31, 2025
We truly appreciate your kind words. It’s wonderful to know you’ve had such a great experience with our team and that your medication is delivering the results you hoped for. Thank you for choosing UrWay Health.
I have had a great experience using URWAY for Terzepatide weight loss meds. The responses from providers is prompt and personalized.
By Mardi Y.
Response from UrWay Health· Dec 30, 2025
Thank you so much for sharing your experience with UrWay Health! We’re thrilled to hear that your tirzepatide journey has been positive and that the providers have been able to offer prompt, personalized support. Your trust means a lot to us, and we’re honored to be part of your health goals. If you ever need anything along the way, we’re always here to help.
Is working well so far may need to experiment a little more but definitely worth it thanks
By Jerrymilo
Response from UrWay Health· Dec 30, 2025
Thank you for giving UrWay Health a try and for sharing your experience! We’re glad to hear the process has been simple and fast for you, and that things are going well so far. Everyone’s journey is a little different, so taking time to see what works best is completely normal. We’re here to support you every step of the way—thanks again for choosing us!
Great communication and services.
By Beth M.
Response from UrWay Health· Dec 26, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our communication and services. Our team works hard to make every step clear, supportive, and seamless, and it means a lot to know that it’s making a difference. We appreciate you being part of UrWay Health!
Not quite hard enough yet
By George C.
Response from UrWay Health· Dec 26, 2025
Thank you for sharing your feedback with us. We appreciate you letting us know how things are going so far. Everyone’s experience is unique, and finding the right dose can take a little time — but we’re here to support you every step of the way. If you ever feel like your progress isn’t where you’d hoped, our medical team is always available to review your dosage and make adjustments as needed. Just reach out anytime, and we’ll be happy to help guide you. Thank you for being part of UrWay Health!
Always answers all of my questions very friendly and has made this experience super easy! I have now made my 2nd order! Very pleased! And highly recommend! Ships super fast!
By Landa S.
Response from UrWay Health· Dec 26, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that our team has been able to answer all your questions and make the process feel easy and supportive. Knowing you’ve already placed your second order and are pleased with your experience truly means a lot to us. We’re also glad the fast shipping has been a highlight for you. We work hard to keep everything smooth and efficient from start to finish. We appreciate your recommendation and are grateful to have you as part of the UrWay Health family!
good nice 💕💕
By mak S.
Response from UrWay Health· Dec 17, 2025
We truly appreciate your kind words. Thank you for sharing your experience!
Update: Thank you to UrWay for making good on this matter! I received a new vial today and just wanted to say I appreciate you doing this. After I use this new vial for my next 6 injections I will change up my star ratings! Wish me luck. Lauri Almany I have debated on making a new review for this company but I feel that I must do so. I see that I posted one a year ago. I have been on an 11mg dose of .44 My 2nd vial arrived and I just completed my 12th injection on Dec 12,2025 I experienced lethargy that had me in bed early every day and could not leave my house, I had no appetite and had no food noise until day five so I spoke with URWay. It seems that most people experience this on day 5. In giving myself injections from the 2nd vial I did not feel like I did on the previous vial which covers 6 weeks! I feel hungry and I have the desire for snacks at night which were gone while using the first vial. Something definitely wrong with this vial of Tirzepatide. I was told to increase to .54 and even then I felt nothing! I spoke to the pharmacy and they refused to do anything and UrWay said there was nothing they could do but sell me more product. This is unacceptable to me. I will not be referring anyone to them anymore. I know there was a compounding issue with this last vial. I either want a replacement vial or my money returned back to me please
By customer
Response from UrWay Health· Dec 17, 2025
Dear Lauri, Thank you for taking the time to share your experience with us. We truly value your feedback and the trust you’ve placed in our team over the past year. We are proud to have supported you on your journey, including your incredible achievement of losing 50 pounds, and we remain committed to providing the highest level of care and service. We understand your concerns regarding your recent vial and want to reassure you that we immediately investigated the matter. Our pharmacy carefully reviewed the batch and confirmed there were no compounding issues. In addition, the physicians provided dosage management suggestions to help address the changes you experienced, and the pharmacist in charge was available to discuss your concerns directly. We recognize that every individual’s response can vary, and we regret that this vial did not meet your expectations. As a gesture of our continued commitment to your health and satisfaction, we have extended a discount on your next order. Please know that our team is always here to support you, and we encourage you to reach out so we can continue working together to find the best path forward. Your health and trust are our top priorities, and we appreciate the opportunity to serve you. Sincerely, UrWay Health
