Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
UrWay HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UrWayHealth is a forward-thinking healthcare company specializing in personalized health solutions, including personalized weight loss programs tailored specifically for you. We prioritize individual well-being, offering a range of services such as telemedicine consultations, wellness programs, online pharmacy services, and medical testing kits. Our dedicated team of healthcare professionals leverages innovative technologies and evidence-based practices to deliver high-quality care that is accessible, convenient, and effective. With a focus on empowering individuals to take charge of their health journey, UrWayHealth is committed to promoting better health outcomes and improving overall quality of life.
UrWay Health (urwayhealth.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
394 approved reviews, newest moderated first
Great customer service. Excellent communication. Very convenient process and prompt delivery every time.
By Alish
Response from UrWay Health· Jan 20, 2026
Thank you so much for the great feedback! We truly appreciate it and are glad to hear the product is working well for you. Excellent communication and customer satisfaction are always our top priorities.
The site was extremely fast once they received my order they processed it and sent it to pharmacy Thursday afternoon and by Saturday morning it was at my door. Couldn’t be happier
By Thomas C.
Response from UrWay Health· Jan 18, 2026
This absolutely makes our day. We love hearing that your order was processed quickly and delivered to your door in no time. We’re thrilled you’re happy with your experience and grateful to have you with UrWay Health.
Absolutely outstanding customer service and communication. Quick and easy process and fulfillment.
By Chris G.
Response from UrWay Health· Jan 16, 2026
Thank you so much for sharing this! We’re thrilled to hear that our team’s communication and support made your experience smooth from start to finish. Providing quick, reliable service while keeping our patients fully informed is something we take great pride in. We’re grateful you chose UrWay Health and we’re always here whenever you need us.
Always there whether it’s just to discuss why you gained the pound you thought you lost yesterday OR You are actually down a couple more pounds
By Beverly B.
Response from UrWay Health· Jan 15, 2026
Thank you for sharing this thoughtful feedback. We’re so glad to hear that you feel supported on both the tough days and the exciting ones. Our team is always here to walk through the ups, downs, and everything in between. Your journey matters to us. UrWay Health is always here to help. Don't hesitate to reach out for whatever you need.
I have been getting my tirzepatide from UrWay Health for 15 months. I have received top notch customer service. My medication has always been delivered on time. I have recommended UrWay to many people. I have lost 67 lbs and currently on maintenance. I feel amazing! Thank you UrWay!
By Sue B.
Response from UrWay Health· Jan 12, 2026
Thank you so much for sharing your journey with us. We’re thrilled to hear you’ve had such a positive experience over the past 15 months and that your medication has consistently arrived on time. Congratulations on your incredible 67‑lb weight loss and reaching maintenance—you should feel proud. We’re grateful for your trust and for recommending UrWay Health to others.
Incredible product with a fabulous and approachable staff and Doctors. I’ve lost 30lbs since I started. Thank you
By Rick C.
Response from UrWay Health· Jan 12, 2026
Thank you so much for sharing your experience with us. We’re thrilled to hear you’ve had such a positive journey and that our team and providers have been approachable and supportive throughout. Congratulations on your 30‑lb weight loss—you’ve worked hard for that progress. We truly appreciate you choosing UrWay Health.
Absolutely incredible product with amazing results great customer service through web chat.
By John M.
Response from UrWay Health· Jan 9, 2026
We’re grateful for your kind words. It’s great to hear that the product delivered incredible results and that our live chat support team provided the level of service you deserve. Thank you for taking the time to share your experience. We are always here to help.
I have found their ED medication to be worthless. The first bottle helped a small amount. The second is of no value at all. Injecting it is not a problem at all and my health has not changed. I'm not wasting any more money. I've contacted them but have no feedback yet. I had notified them of my results, but they have not responded other than to question the accuracy of my review. There many reviews similar to mine. But you have to sort and look at only ED reviews. If they don't accept my review, I will take other actions. If anything changes I will update this review.
By Ross S.
Response from UrWay Health· Jan 2, 2026
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your recent results haven’t been what you were hoping for — we understand how discouraging that can feel when you’re trying to find the right solution. We did locate your message from a few months ago, and at that time we responded and reaffirmed the recommended dosing protocol. Based on what you shared then, you were using roughly half of the maximum dosage available. Because everyone’s body responds differently, some patients do require a higher dose or a slight adjustment to achieve the best results, and we’re always here to help guide that process. Since early December, however, we haven’t received any additional communication from you, so we weren’t aware that your concerns had continued. We always encourage customers to reach out to us directly whenever something isn’t working as expected — we’re more than willing to troubleshoot, adjust dosing guidance, or explore alternative options to ensure satisfaction. We’ll be reaching out to you directly (if we haven’t already) so we can better understand what’s been happening and offer personalized suggestions that may help improve your results. Your experience matters to us, and we appreciate the opportunity to support you. If anything changes after we connect, we welcome any updates you’d like to share. Thank you again for providing this valuable feedback. We are always here should you need anything.
