Easy to do
Easy to do. I have been using mine for several months with great success. The value is very good.
By juanita S.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
532 approved reviews, newest moderated first
Easy to do. I have been using mine for several months with great success. The value is very good.
By juanita S.
I’ve been using this product for over a year now and they are still working. I just ordered 2 more pairs because this is best orthotic I've come across. they keep your foot mould on file for life. Good quality product.
By Donna S.
My orthotics are great! Came fast, very comfortable, thank you!
By Ira R.
I placed an order today, got a phone call same day with a question. While on the phone, I mentioned I wasn't thrilled with the previous design of the insert. That's why I changed. Laura took a couple minutes, talked to a production guy, they agreed to custom modify my new inserts. Fantastic 😍😍
By David G.
So far, my experience with Bilt Labs is that they are a very solid company with quality orthotics. Very happy with these folks and will continue to use their services.
By Robert F.
After spending thousands of dollars on shoes, inserts, met pads, socks and so on, my custom inserts finally fixed my Mortons Neuroma! Life saver! Thank you
By Josh P.
I am a construction worker. I acquired Plantar Fasciitis about five years ago. The VA made me a set of orthotics for free, but I was quite unhappy with them. I searched the internet for custom orthotics and found this company. The price seemed affordable, so I went for it. Ever since, I have only used orthotics from this company. Since it had been so long since my initial molding, I thought that I would go ahead and get a new molding done. I'm happy with these new ones also. This time, I added a little extra cushioning, and I am still very happy that I found this business. They have never let me down. I have spoken about them many times on their Facebook ads, too. I highly recommend this company and its custom orthotics.
By Scott W.
First- the product is great! Second the staff/support is awesome- you call them- they answer, reply and resolve any issues. Finally the pricing is so much better than elsewhere. You can pay 5 to 10x more for the same product elsewhere.....
By bob H.