Looks elegant
I ordered an infinity ring and loved it! It looks beautiful and elegant!
By SD
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UROCK Jewelry is a family-owned business with over 40 years of experience creating high-quality simulated diamond jewelry. Their exquisite pieces are crafted with rhodium-plated sterling silver and hypoallergenic 925 Sterling Silver, ensuring durability and longevity. As an ethical and environmentally-friendly company, UROCK Jewelry is committed to being conflict-free, child-labor-free, and having a smaller carbon footprint. With UROCK Jewelry, you can experience accessible luxury and join a commitment to a better future in the fashion jewelry industry.
UROCK Jewelry (urockjewelry.com) has 16 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
16 approved reviews, newest moderated first
I ordered an infinity ring and loved it! It looks beautiful and elegant!
By SD
Lovely earrings, I’m very pleased.
By Mary G.
Out of 4 rings I ordered, 3 were canceled without. Any reason. I was not told they were out of stock or anything. Nothing about a refund I will never buy from this company again
By Sabena N.
After paying for the ring, I was asked for another $70.00 . I didn’t give him any more money and refused the package. Now I’m waiting the the charge to be returned! Sorry, Phyllis Rabiner or Tel: 1-604-988-4976
By Phyllis R.
Response from UROCK Jewelry· Jun 3, 2024
Dear Phyllis, We sincerely apologize for the inconvenience you experienced with your recent order. Upon investigation, we noticed that your order was shipped to Canada. As a resident, you may be aware that import/custom fees and taxes are often applied to international shipments. These charges are determined by the carrier and your local customs authorities, not by us. We want to assure you that we did not ask for any extra money; the additional fees were imposed directly by the carrier. We understand that these unexpected costs can be frustrating. Once we receive the item back from the carrier we will be refunding your original payment method. We appreciate your understanding in this matter. If you have any further questions or need assistance, please feel free to reach out to our customer service team via email [email protected] Best regards, Urock Jewelry
Exelente muy lindo
By PHSIETE
Response from UROCK Jewelry· Jun 3, 2024
Muchas gracias por su servicio! Urock Jewelry
Always great stuff. Thank you
By customer
My package was not properly delivered leading to me not receiving my package. I did not receive a USPS tracking number so there is no way of me contacting the post office. Very poor communication from URock support team, taking over 4 business days to reply to their online chat and emails. Very unprofessional and unhelpful.
By Ellie
Great product! well done! I love the service, so easy to order or refund.
By LAN P.