planter
My order arrived promptly. We were pleased with the planter we purchased.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Urbilis introduces greenery to urban living through beautiful, functional design. We are committed to helping you transform any space, large or small, into a living work of art! From indoor and container gardening to green wall design, our products make it easy to try that green thumb at everything!Urbilis is a Retail Project, R.I. brand. This means that we not only offer gorgeous, high-quality products, but we are also building strong neighborhoods and jobs in Rhode Island and beyond. Visit www.retailprojectri.com to learn more.
Urbilis (urbilis.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 7 reviews with 4 stars · Clear filters
My order arrived promptly. We were pleased with the planter we purchased.
By customer
Shipped very quickly and the planters look great and just like the what was posted.
By customer
Order experience, discount on bulk items and newsletter sign up discount all make for a great 1st time user. I'll come back for more!!
By customer
Great website, great range of products
By customerSheri
i love the pot i bought.a little pricey but made well
By debra
All the products are excellent and well made with Modern designing. What I did not care for was the fact that if I needed to return an item there was a significant restocking fee. Sometimes a consumer does not know if an item will look good until it actually is in the home. Most likely I will not order from them again for that very reason.
By susan
Response from Urbilis· Jul 29, 2016
Hi Susan, Thank you for leaving a review! We are happy to hear you find our products to be high quality; this is what we strive for! Regarding our restocking fees, unfortunately we must abide by our various manufacturer policies. We are more than happy to answer any questions regarding restocking fees in the future as we want to make your shopping experience with us as easy as possible! Kind Regards, The Urbilis Team
Great customer service, especially my interaction with Lindsey who was able to find out that the product was in stock and get it shipped to me to meet a deadline. The product was fine but the hanging system was completely useless. I had a professional in to hang this fortunately so he was able to drill into the wall, using a moly and screw to attach.
By Christine H.