Super service
Super service - They went the extra mile to contact the bike manufacturer to ensure that the Pitlock skewers and bolts would fit my bike.
By Jeff
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
261 approved reviews, newest moderated first
Super service - They went the extra mile to contact the bike manufacturer to ensure that the Pitlock skewers and bolts would fit my bike.
By Jeff
A great experience! Lots of good inventory. Many keys available on hand. Shipped quicker than expected. Very nice and helpful customer service. Will order from them again and highly recommend Urban Bike Tech to others.
By Jimmy
Jason was very personable and helpful. My order was delayed in customs for a while, but we had good communication and I felt that the ball was in my court at all times. I like this company and wish they sold more bike components.
By Alex G.
Fast efficient and communicative. Great transaction and great product.
By Craig
Great service, fast delivery, excellent communication and customer service. Am a repeat customer.
By John P.
I accidentaly received a different size than what I ordered on a very small part. Once I let them know, a new correct size was in the mail within minutes. Accidents happen but I was very impressed with how quickly it was resolved.
By SK
Had a few questions and then purchased some Pitlock skewers. Good customer service, shipping was fast, prices seemed fair.
By Greg
Great customer service and fast shipping. Answered all my questions promptly! Overall excellent experience...
By JG