I love the store in Burlington
I love the store in Burlington. Great customer service and products!
By Tabitha
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
410 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upstate Elevator is a Vermont-grown, family owned, nationally-loved cannabis company offering you clean, natural ways to elevate your everyday. From CBD to THC and everything in between, our goal is to make feeling good feel better.
Upstateelevator (upstateelevator.com) has 410 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
410 approved reviews, newest moderated first
I love the store in Burlington. Great customer service and products!
By Tabitha
They charge you full price for your subscription even if they are running sales. They will not cancel an order or work with you in any way once a sale is made. They won cancel discount refund even if the order hasn't shipped. Was it a matter of fact they're so unforgiving that this will most likely be my last daughter with him their products are not that good! I don't feel comfortable with such predatory customer service practices.
By Fotop
Best crumble more like sugar but super dense easy to handle. Smackers smacked me. This has to be the best. I'd choose it over real thc lol. I live in legal state opt for this
By Jeremy S.
I have purchased from this company several times. They're prompt and pleasant. During the Coronavirus scare when the postal system was having issues, this company helped me resolve a package I couldn't locate. They were helpful. They make a nice product and it helps reduce pain and inflammation. They ship promptly and respond quickly to inquiries. All around a good place to deal with that sells a nice line of products.
By Sheri Kelly R.
This companies products are the best! I appreciate the independent lab analysis reports and the complete lack of bullsh*t. Only CBD I buy is from Upstate Elevator.
By Rebecca M.
Full spectrum capsules have been very effective in helping with sleep. Fast shipping. Highly recommend product and company!
By KcS
Product works. Quick shipping.
By Eric G.
Amazing product. I will definitely be ordering regularly. Excellent customer service. Top Notch Company.
By LouAnn W.