I'm really appreciate the unbound…
I'm really appreciate the upbound studio for the services they have created a great website! Thanks for all services provided thanks
By Maria S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upbound Studio is an award-winning Animations & Web Design agency. With a highly experienced team of developers and premium graphics designs services in every category, our mission is to change how quality designs are created globally.
Upbound Studio (upbound.studio) has 70 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
70 approved reviews, newest moderated first
I'm really appreciate the upbound studio for the services they have created a great website! Thanks for all services provided thanks
By Maria S.
I just started my company and I had Upbound Studio helping me out to set it up and running from the beginning. When the logo design was completed I immediately realised that their detail to attention and application to client demand is second to none. Michael Braden was my point of contact. He clearly embraced my ideas and I highly recommend both the company and Michael’s fantastic work ethic. Please do not hesitate to work with these guys 💪🏽
By Idrissa B.
I hired this company to design the menu for my restaurant, JACk has been very friendly, professional, and very helpful throughout the whole process. I recommend this company 100% and if it is jack even better. 😁
By Umer S.
We had a terrible experience with this company. We hired them, with Mark leading our website upgrade project, and paid upfront. Unfortunately, after several months, no work was done. Mark was consistently unresponsive and failed to deliver on any of the agreed-upon tasks. When we requested a refund, he stopped replying altogether. This level of service is unacceptable, and the company feels like a scam. We strongly advise others to avoid this company.
By amna I.
Response from Upbound Studio· Oct 8, 2024
Hi Amna, Thank you for your feedback. We’re disappointed to hear about your experience. However, it’s essential to clarify that we have consistently communicated with you regarding the project timeline and any challenges we encountered. Your review implies that no work was done, which does not reflect the efforts made by our team to address your needs. We value transparency and have always strived to meet our commitments. If there were any misunderstandings, we would appreciate the opportunity to clarify them. We are committed to resolving issues and improving our service, and we encourage you to reach out to us directly to discuss your concerns further. Best regards, Michael
Quick, professional and efficient!! Our case was spearheaded by Jack, we have nothing bad to say at all with his efforts, he listened to our company’s philosophy, nothing was ever a problem. Totally recommend this company and Jack. We will be back for more!!
By James M.
I recently read some of the reviews of disappointment re this Company after I had paid for a business logo. Contrary to what had been said previously, I can honestly say I had no issues with this company.I found them to very attentive, where they sent me 10 designs to choose from, which were tweaked to my liking.I finally got my logo. Subsequently, I found them to be most helpful with other areas of my business.I would certainly recommend this company.Great value for money.
By Julie M.
I’ve just used this company for the second time and again had great service and communication. Thank you very much.
By KC
How do I give this company a -5 stars? This is by far the MOST UNPROFESSIONAL COMPANY EVER! Gosh! they hounded me with messages relentlessly to get me to sign up. As soon as I paid they completely stopped responding to messages and calls! I wish I could publish our chats here. I immediately thought it wasn't a real company but it's actually registered with company house. 1 of the founders lives in Pakistan, only 4 staff on LinkedIn, and I suspect their 5-star reviews are not genuine. I should've investigated them beforehand. So I'm using this as a warning to others. STAY AWAY FROM UPBOUND STUDIOS! There's only disappointment ahead.
By Doyin A.
Response from Upbound Studio· Jul 23, 2024
Hey Lanre, Your review contains numerous inaccuracies and unfounded accusations. We have no record of your name or any order from you in our database. Your claim that we stopped responding after payment is false, as we have no record of any such transaction. Furthermore, one of our company founders is from Pakistan. Diversity is a strength, not a liability, and assuming that a team member's background makes us unprofessional is blatantly discriminatory. We have reported this review to Trustpilot because it is not based on a genuine experience. Despite acknowledging that the reviewer provided no supporting information, Trustpilot has inexplicably rejected our requests to remove this false review. If you are indeed a genuine client, provide more information so we can address and resolve any legitimate concerns. Otherwise, baseless and prejudiced claims have no place here.