Needs Major Improvements
The quality of work is very good. Customer Service and communication is extremely poor. There were times, you are totally ignored. I have multiple projects but I m in two minds as service is very poor.
By Parag T.
Response from Upbound Studio· Oct 8, 2024
Hi Parag, Thank you for your review from last year. We appreciate your feedback on the quality of our work. However, we are disappointed with how things concluded. We strive to provide excellent customer service and communication to all our clients. It’s unfortunate that your actions have led to issues with Trustpilot, which affects the integrity of the platform. We hope for a more positive resolution moving forward. Best regards, Michael