Excellent customer service
Excellent customer service! Very helpful, shipping was faster than expected. Very happy as usual. Thank you!
By Jamie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Universaldrugstore (universaldrugstore.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
747 approved reviews, newest moderated first
Excellent customer service! Very helpful, shipping was faster than expected. Very happy as usual. Thank you!
By Jamie
Helpful and responsive to my needs.
By Charles
They always call me to ask if I want my medicine refilled and then promptly send it. I have been very happy with their service and their price.
By Mary
The automated service worked very well and the representative that helped me with the rest of the refill order was very kind and helpful
By J Suzanne H.
You guys are always nice and I always get my moms meds on time and its very helpful because you even remind us when she is almost out of her meds. Thank you for making my life a little easier caring for her.
By jessica S.
I have a more than 15 years of experience with you and you are superb
By Kweba
I am thankful for Universal Drug Store in general and appreciate their conscientious and thorough customer service staff.
By Steve
Very pleased with the product, looking forward to getting shipping delays solved
By Robert