Customer service and order ease was…
Customer service and order ease was excellent. Pricing is also better than local US pharmacies. Thanks
By John
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
747 reviews
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Universaldrugstore (universaldrugstore.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
747 approved reviews, newest moderated first
Customer service and order ease was excellent. Pricing is also better than local US pharmacies. Thanks
By John
has never failed to deliver my prescriptions.
By Rita E.
I appreciate the reminders of due prescription. Often my poor hearing and the language barrier is an issue. However, if I ask that the caller s l o w d o w n in their speech, they happily do so, and all is better. Delivery time is super fast!
By Pam
Great place to get your prescriptions. Lower prices and good service.
By Susan
I've ordered Desmopressin through Universal Drug for the last 6 years. It would have been painful if I had to purchase locally, $ 100/bottle vs $20/bottle Universal, so major savings over the years. Deliveries take about 2 weeks, or so. They are sticklers for making sure that the prescription is current with refills remaining, but that is probably a good thing. I have to make sure my doctor faxes them the prescription. Very few glitches over the years, easily straightened out over the phone.
By Nichole
I am always treated with the utmost amount of respect and concern whenever I need assistance. Thanks
By Robert A.
This time was easiest to get a refill. No problems from the time I emailed my renewal till I got back a response. My drug came in a very short period of time.
By Sherry
Prompt service, excellent customer service.
By Terri