Efficient & friendly service
Follow up from agents on refills is excellent. They are efficient at placing & confirming orders. Very helpful.
By Suzy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Universaldrugstore (universaldrugstore.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
747 approved reviews, newest moderated first
Follow up from agents on refills is excellent. They are efficient at placing & confirming orders. Very helpful.
By Suzy
Very friendly people that talk to you and even call YOU to give you an update on a pending issue. The time for delivery should have been 6-8 weeks, which is the time quote they provide, but this time it was about 3 weeks. And of course, price!! A small fraction of the price in the US.
By Betsy
Awesome prices
By Patty
All the reps are consistently polite and helpful. Delivery is on time and reminder emails keep me on track. Thanks!
By Julie
Easy to work with, deliveries to your door, just fax Rx to them, made easy no complications.
By CC
Friendly and knowledgeable personal
By Corey T.
Good Service
By Jo
Very good reliable service
By Penny W.