Friendly and prompt customer service
Friendly and prompt customer service. Fair and competitive rates. Clean and aesthetically appealing units. Timely, flexible, and pleasant delivery experience.
By J
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
Friendly and prompt customer service. Fair and competitive rates. Clean and aesthetically appealing units. Timely, flexible, and pleasant delivery experience.
By J
Easy to work with.
By Brandi
We are a nonprofit relocating to a new office building. We hired Units to help us with storage while we prepared for the big move. They couldn't be easier to work with! Everyone was very professional, the drop-off of the units was a breeze, and the units themselves kept our items protected from the weather. Highly recommend for your storage needs!
By Tina M.
The customer service was perfect. I called and got taken care of for drop off and removal of the unit was within 24 hours of phone call. The lady I spoke to was so personable also which isn't always the case now.
By Courtney P.
They are the friendliest people I have ever worked with; they work with you and listen to your needs, starting from the office and continuing with the driver. He is the most helpful person I have ever had a chance to deal with.
By Josie Mora C.
Quick to facilitate units and great people to work with.
By ES
Delivery and drop off were all super easy and on time, unit was well maintained. Great service
By Nick
Working with Joe has been wonderful. He is kind and professional and follows through on all items discussed. I will refer others to him. Thanks Joe.
By Brian B.