United Global Van LinesReviews of unitedglobalvanlines.com

I gave them 1 star bc I had too they deserve negative stars to be honest. We moved from Missouri to Florida in September. They picked up our belongings after they charged us double upon arrival but we had no choice but to go ahead with it bc we had a plane to catch. So they picked up our belongings in September 13th. We had to purchase their boxes. Our belongings were treated very roughly… the mover dropped a tax into a box in front of me and said nothing. We are 75 business days in and still no belongings!! We were told the truck was broken down and then in an accident since October 14th. The truck still sits in a tow lot. Our belongings and precious memories are gone!! Our belongings started in an old box truck and we were told they would stay in the truck that was not the case! They offloaded our belongings after the box truck from Moving Wizard to a United Global Van Lines truck. Where our belongings still remain. Neither United Global or Moving Wizard will take responsibility and pushed everything off in the driver who we have found out did NOT have insurance!! Neither company will take responsibility for our belongings or call us back they have blocked my husband. We have no choice but to hire an attorney to get our belongings back along with 3 other families as well. We have had to purchase everything again costing us more money!! It is absolutely ridiculous that a company can do this to so many people and get away with it or still have a business license. We trusted these horrible people with our memories and belongings that only mean something to us and won’t explain why this has happened. This company needs to lose their business license and not able to work in this industry ever again!!! They are playing with peoples lives.

Did not show up for 2 days , upcharged me at pick up, no communication re delivery ,arrived 3 weeks post delivery date , numerous items lost and damaged!! Total scam ! Any 5 star ratings are posted by employees not customers

Very similar to another review. My items were picked up in Montana, but before they would load a single thing I had to pay. I was charged > $1,000 more because my items were too large. Since I had closing in my house the next day I was stuck. They piled items into a box truck, did not blanket anything, as stated in the contract. When I asked why they said they are only going to Kalispel, before they are shipped across the US they will be blanketed. Items were stored until I purchased a home for $750/month. When I stated I was ready for the items I received only 1/2 my load but was charged the full price. Driver stated he was not to tell me that. 4 months of phone calls and texts and I still do not have my furniture/belongings. No winter clothes/coats and boots, no bedframe, no chair or loveseat. The items delivered were soaking wet, boxes dented and torn, bedroom chest destroyed/unusable, antique hope chest scratched and water damaged on top.... No help from United Global Van Lines!!! Appears that mover they hired is involved in scam. I'm guessing that any good reviews for this company were for United Van Lines, not United Global Vanlines!

united van lines offers no service, there is no claims department that will take your calls

I recieved a call from.this company explaining that the movers I hired had all kinds of issues, and essentially was a scam. I cancelled them (never recieved my deposit back) and booked with United. Worst mistake ever! They took my $478 deposit (on top of losing the other companies as well) never showed up for the move the first time, send a BILL OF LADING (DO NOT SIGN THIS) and promised they would be there the following day, to not show up again. Customer service is a joke, and you can never speak to a manager and I am now 42 days waiting for my refund! United Global Van Lines, and UNITED VAN LINES are NOT the same company, don't be decieved by this. I've filed with the BBB and am still fighting with them to get my monies back for a service that was never rendered.

Unites Global Vanlines did not hold up to one thing they promised in their contract. I said once my items were loaded onto the truck I did not want them unloaded untill they got to where we were going. Come to find out they were off loaded into a storage locker in Louisiana and then in again in some other state multiple times. Items were lost, damaged and they kept charging over $3000.00 everytime they they stopped or started. When they did finally delivered the furnishings it was almost two months later with most of the boxes torn apart and missing many items busted and broken. I had a medical device I needed and they managed to loose that in the move. This caused me to have to go to the hospital and go through either having a new implant or replacing the whole charging system for the implant I have. Their attitude was "not my problem"! No offer for reimbursement on lost items or damages at all, they wanted over another $3000.00 cash in hand for the third time when they got to where were moving to or they were not going to unload out stuff and might take it with them. United Global Vanlines subcontracts their moving out to anyone who rents out a Ryder truck. The three guys that showed up to pick up our stuff, showed up in a Ryder truck which was half full and they did now have room for our stuff, they took our stuff to a storage locker. NOT WHAT WAS AGREED UPON, BUT WOULD NOT REFUND OUR DEPOSIT. The move which was going to only cost us about $4000.00 wound up costing us morn than $8000.00 DO YOUR SELF A GREAT FAVOR DON'T USE UNITED GLOBAL VAN LINES...THEY WILL RIP YOU OFF!!!

My experience with United Global Van Lines felt straightforward and well-managed. The movers arrived on time, labeled boxes clearly, and stayed patient even with last-minute adjustments I had to make.

PLEASE DO NOT BE FOOLED. This is NOT a reputable company and I truly hope you are not scammed. Essentially they packed my furniture onto a truck witnessed by me with blankets, lied to me about the truck making a direct trip, unloaded the truck into storage, then loaded my furniture and belongings onto a truck WITHOUT blanks across state lines. 95% of my furniture was damaged. They also bait you with a reasonable price and at ever step say the price has increased and they can't move forward without payment. DO NOT let them near you house.