Great communication.
Great communication.
By Wolf S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unihertz is dedicated to developing unique smartphones for niche groups of people. We have introduced the smallest smartphones, QWERTY phones, rugged phones, dual-screen phones, etc., and successfully launched several popular products among smartphone enthusiasts on Kickstarter.
Unihertz Official Store (unihertz.com) has 237 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 150 reviews with 5 stars · Clear filters
Great communication.
By Wolf S.
Fine. Very good
By heush
Very nice and fast response helping assistance and i love unihartz 8 years ago i used unihartz atom small android smart phone
By MD A.
The website was easy to navigate very straight forward with finding phones and accessories the tracking for products is updated quickly.
By Travis M.
fast responses, helpful
By Bartek
EXELENTE COMUNICACION SU SISTEMA AI TE AYUDA Y CONTESTA TODAS TUS PREGUNTAS THANKS!!!
By Natalys P.
Ho acquistato il titan 2 élite tramite kickstarter e l’ho ricevuto qualche giorno fa. Il telefono è di ottima fattura e il sistema operativo è veramente fluido. Un punto a favore va al servizio clienti davvero disponibile ad ogni esigenza e sempre pronto a riapondere con cordialità e competenza togliendomi ogni dubbio anche prima dell’acquisto . Li consiglio !
By Mary A.
I heard about Unihertz from a friend and before ordering I read the reviews. They were devided between very good and very bad. I decided to give Unihertz a chance and ordered a Jelly Star. I also ordered a screen protecter by accident as I didn't realise there would be one in the box. When I asked, an hour later, to cancel this order Unihertz responded straight away and after a brief exchange of emails cancelled the order and refunded the money. I also contacted them when I had not received my phone and had some confusion about the tracking number. Again, they responded very promptly with helpful information and my phone was delivered safely. The phone arrived within a week of the order, well-wrapped and protected and so far I am very pleased and impressed with it. It seems to tick all the boxes for me. Thank you Unihertz.
By Jasmin