Faster than expected delivery.
Faster than expected delivery.
By Paul W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unihertz is dedicated to developing unique smartphones for niche groups of people. We have introduced the smallest smartphones, QWERTY phones, rugged phones, dual-screen phones, etc., and successfully launched several popular products among smartphone enthusiasts on Kickstarter.
Unihertz Official Store (unihertz.com) has 237 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 150 reviews with 5 stars · Clear filters
Faster than expected delivery.
By Paul W.
todo muy bien
By Juan De la R.
Easy delivery, order arrived intact, and now the back of my phone is no longer falling off!
By Matthew
Easy to purchase spare parts. Also instructions how replace parts. I just replaced atom usb port and now its working again.
By Asiakas
I can't rave enough about this product. This is my second Adom XL. I've been using my first exclusively for about a year. My wife's old phone finally needed replacing, and she was over the moon to finally get her own Adom XL. The price is absurdly low. I was joking with a friend that this is the only product I've ever bought that I feel guilty like I'm ripping them off. Other than quick and issue-free shipping, I don't have any experience with the company, but a big selling point for me was the fact that you can buy all the parts of the phone independently and fix it. I live a radically subsistence based lifestyle, and it's an upright thing for a company to actually design a phone to be self serviced. I have never enjoyed a phone as much as this one. Keep up the good work Unihertz, may your company exist to the end of time, and may your principles stay steadfast.
By Bug H.
With the right apps, the Jelly Star is your digital minimalism companion.
By YHŤ
Mein Jelly Herz Telefon funktioniert super. Ich hatte ein Problem beim Starten des Telefons. Der Kundenservice hat unmittelbar und freundlich geholfen. Ich könnte einfach über WhatsApp fragen und habe sofort Unterstützung bekommen. Vielen Dank dafür.
By Anna R.
Amazing product! I love it so much to write on a physical keyboard again. I missed it for years! The software is still working without a drop off. Sometimes some reel-videos get blurred or lose their contouring, but that's not a big problem. If I load it again it's still working without any problems! Thank You for the amazing Titan slim! The litte sibling of the big One, Titan! Love to see, which product you will design, constructed & drop off next! Greetings from Saxony/ Germany. :) Eve&Ink
By AbbyN.