Easy to talk to
Easy to talk to, we are in the process of somethings now.
By Eugenia S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
Easy to talk to, we are in the process of somethings now.
By Eugenia S.
Alexandra is so cordial and professional. My doctor sent the prescription to my regular pharmacy and they advised me, they could not fill it. I called Alexandria and she told me another pharmacy will. She is very helpful.
By Jaime
Renee was very caring and knowledgeable.
By Customer
I respectfully Say honesty. I like the fact that britney who is trying to help me with my situation. Calls me gives me updates. And I feel that she is trying to help me and I hope that something does come up , because I do need the help. Sincerely, Paul king.
By Paul K.
Kristy is a great help she will go above and beyond in my eyes to help get the best care possible in as short as time possible
By Robert H Engels J.
My advocate has been awesome-I haven't received an outcome yet, but shes been amazing. She's friendly, understanding and very helpful.
By Theresa Horvath S.
Bridget is very knowledgeable and empathetic, I know she has had to have someone going through the same hardships that I am experiencing right now. She allows me to be 65 with the lack of computer knowledge that entails and seems to really care. Thanks to all of you for your help and support. Sincerely, Paul Holbert
By Paul H.
I’ve only talked with Jalisa once but she made me feel very comfortable. I really liked her personality, and she really knew how to help me get the most from my situation
By Deb