She is so h helpful and when we hit a…
She is so h helpful and when we hit a dead end she right back at it I love her patience she good for me
By Torrey H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
She is so h helpful and when we hit a dead end she right back at it I love her patience she good for me
By Torrey H.
Ruth consistently demonstrates exceptional advocacy, diligently addressing all assigned tasks, with one already successfully concluded. Her proactive approach, extensive expertise, and high-quality work are truly commendable. I am thoroughly satisfied with her performance as an advocate.
By Adeline
Schennita has been more like a friend than an employee for Understood Care. She is so knowledgeable and helpful. She is so helpful. I highly recommend her!
By Diane P.
Carlene is very accommodating. She listens to every detail in what l say. I am looking forward to working with her.l feel things to help me will be done. With Carlene 's help, things will get better.
By Audrey M.
They are being very helpful and supportive
By Esther E M.
My Advacate Donna has been incredibly helpful and has helped me have a peace of mind as I have been struggling handling my health care alone I’m very grateful for all the help!
By Kelsey
Excellent attitude, great personality,listened and explained in understanding terms,very service oriented
By Darrell S.
Working with the Understoof Care advocate was a pleasure. She was helpful, pleasant and caring. Very personable. Tried her best to help.
By Donna