Excellent customer service!
Excellent customer service!
By Paul
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
663 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Uncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
663 approved reviews, newest moderated first
Excellent customer service!
By Paul
Lost return package, rep didnt understand policy.
By Bana1
Response from Uncommon Goods· Mar 30, 2018
We're so sorry that you've had this experience! We'll follow up with you shortly via email.
The items arrived in a reasonable amount of time and nothing was broken, however the quality of the products themselves wasn't quite what I was hoping for.
By rg
Excellent-High end stuff and high end service all around
By Jeff
quick response time on my question - looking for the right refill for the ballpark pen - got a quick answer but the refill did not fit
By cubfan
Great company with unusual products.
By Allie M.
Their website did not confirm orders so i input the orders again and they duplicated them and I ended up with 5 wallets not 2 - so I have been charged for 5 not 2 and find them difficult to contact- avoid -
By Steve I.
Response from Uncommon Goods· Mar 30, 2018
We're really sorry about this, Steve. A member of our customer service team will reach out to you via email shortly to get this resolved.
Great product and amazing customer service. Highly recommended!
By Micah O.