Excellent experience
Highly responsive. Excellent customer service. Product info and delivery details accurate and informative. Excellent experience. Would buy from them again.
By Maly F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
663 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Uncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
663 approved reviews, newest moderated first
Highly responsive. Excellent customer service. Product info and delivery details accurate and informative. Excellent experience. Would buy from them again.
By Maly F.
I always get the most professional people helping me with my Uncommon Goods orders. Your products are unique, fantastic and well priced. What a fabulous place to find treasures to share with friends and family!!! Lauren
By Lauren
Overall great experience!
By Margaret T.
Very good service - the items arrived quickly and my question via email was sorted out very quickly and efficiently. Definitely recommended!
By Julian C.
I was nervous about a customized purchase, since I could not actually see an example of *exactly* what I was buying (which is completely understandable with customized products). I reached out to customer service to confirm a few specific details, and they were able to get in touch with the artist, who provided a proof of the customization I had asked for! Above and beyond what I expected, and of course the product looked GREAT so I was able to purchase it in full confidence that I would love it when it arrived.
By Chelsea
Excellent customer service. Friendly, knowledgeable, and efficient. Worked to answer my questions and resolve the issue.
By Linda
I'm an Irish customer and worried that delivery would be slow, but it was much faster than expected! A correction I sent for one of the personalised items was responded to immediately and the goods I got were in great condition. Great quality products too, I'm a very happy customer!
By Kate O.
Horrible customer service, said it was my fault that I put in wrong address. My order went to Nebraska. I put in address for Dripping Springs, Texas. Said it was my fault because I didn’t put in Drive in the address. Will not give me a refund or send item. Stay away from this Company!
By Kathy
Response from Uncommon Goods· Apr 29, 2021
Hi Kathy, Thank you for contacting us about your order that mistakenly went to Nebraska. We are truly sorry that the item was not shipped as you intended. We understand your disappointment, and apologize for any inconvenience that this may have caused you. I am showing that the free replacement order that we rushed to you was successfully delivered and we hope that you are completely satisfied with this outcome. If you have any further questions, please contact us anytime at [email protected]. Thank you for shopping with Uncommon Goods! Have a great day and stay safe! - John