Not great communication or lead times…
Not great communication or lead times and ship date.
By A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At UmbrellaSpecialist.com we carry the very best Outdoor Patio Umbrellas, by Bambrella, Galtech and more. OEM Replacements parts for Bambrella and Galetch.
Umbrellaspecialist (umbrellaspecialist.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
133 approved reviews, newest moderated first
Not great communication or lead times and ship date.
By A.
Prompt response to all product questions asked, along with responsive e-mail updates associated with my 2 Bambrella 10' x 10' Levante and 1 Bambrella 8.5' Levante outdoor umbrella, along with 155 lb bases. Shipper was also excellent! Bambrella products are 5 star too!
By Jill
After finely finding out I had a bambrella, umbrella, ordering a replacement canopy from you guys, was easy as 1 2 3. Shout out to Charles, and the nice lady at the distribution center
By gwendolyn H.
Good product description and high quality service
By James H.
Ordering replacement fabric for our Bambrella fabric umbrella was pretty easy. Not much help from sales, but found it on the website. Shipping was pretty quick.
By Scott M.
The professional assistance was outstanding and got me the results i needed for my umbrella, thanks
By Wolfgang D.
A Heartfelt "Thank You" to Charles Lillo with Umbrella Specialist for your help in our choosing the Bambrella Lavante. The quality and workmanship far exceeds what we expected and the attention to detail in the operation of the umbrella we recognize with great appreciation. Our shipment arrived on time and without any problems at all thanks to Old Dominion We will gladly give your name and company information to anyone in need of a quality piece. Thank You again from The Kelleys, Marin County, Ca.
By Kelley C.
Fast delivery , good communication
By allan