UltraVPNReviews of ultravpn.com

Tried to take almost €170 from my bank account even though I cancelled long ago. My bank reported it as suspicious activity. I emailed them and they said they couldn't find an account linked to my email address. If that's the case, why try money from me?

Was really confusing at first but the support team made it easier for me to understand how the VPN works, great work. Thank you

Part of the blame is definitely on me because I forgot to check and monitor my subscription but anyways. I had an account with Kaspersky a couple years ago before they switched to UltraVPN. I got an alert from my bank that they blocked a $99.99 charge to my credit card. After logging in to my account there was no option to remove my card, only update it, and no option to cancel my membership. I checked their FAQs and talked to an AI chatbot, and they both said there is a "Membership" button to click on to remove, which is completely false. I then talked to a rep via chat and proceeded to have a 15 minute conversation of constantly telling him I do not want any offers and to just close my account. It honestly would've been faster to just cancel and get a new card than deal with support, but I also didn't want to update my card information on other accounts

I purchased ultravpn through a coupon code via groupon inc. for 20 $ on 05 january 2024. I registered on their website and they asked for my credit card information to activate my license (trap of course) I used their service which I was not pleased with . But after a year they charged me on my credit card with 169,89 $ . I immediatly contacted them and they asked for so many questions of like when I purchased it what the last digits of my card was etc. etc. Finally they claimed they found the transaction and they charged me another 168.89$. they wrote to me that they were sorry and they would refund me my money in 5 to 10 days. now 15 more days passed and still no refund. I of course cancelled my credit cardç Now wish you to help get my money back as I cannot afford it

Bij mij is vandaag een bedrag gereserveerd op mijn VISA creditcard van 120 euro en 31 cent tgv ADY*UltraVPN Boston waarvoor ik NOOIT toestemming heb gegeven!!! Foei!! Net ontdekt. Aub meteen weghalen. Dank u. TMH Hamers

Garbage. I couldn't connect to anything. It disabled my DNS and it wants to take over with its own settings. Deleted.

Did my best to sign up without auto renew but got billed one year later. They were prompt to tell me they would cancel my membership and refund my money but nearly one month and multiple emails later still no refund. Be careful. Addendum: I did finally get my refund. It took more than a month.

Slow speeds as well as an outdated password manager that I can't even download from the store. Really not pleased with what I pay for.