UltraVPNReviews of ultravpn.com

They took my credit card information from Kaspersky, but I contacted them in Jan of 2025 and cancelled my subscription, and received an email confirmation of that. They held onto my payment information and charged me later in July and again this year. I asked them to refund me and they initially denied it until I requested for escalation.

UltraVPN habe ich meist problemlos nutzen können. Der Preis für die Nutzung war angemessen. Es drohte die Erhöhung auf den "Normalpreis" - der mir nun nicht mehr angemessen erschien. Auf die Anfragen beim Support wurde enorm schnell und freundlich geantwortet und eine Lösung gefunden. Das war wirklich top und dafür auch besten Dank. Top ist aber keinesfalls der Normalpreis - von daher auch ein Kunde weniger.

As many people here, I had the exact same thing happening to me. I stopped my subscription a year ago. Then last week out of the blue, they took 180€ from my bank account. Indeed the customer service is answering, but with no real answer. They first say they could not find my account, then they could find it but asked me why I wanted to leave - even if I did explain that I left A year ago - dragging the issue way longer than necessary and NEVER once explain where this charge came from. Nor took responsability for this mistake. This is stealing. Do not subscribe.

I paid 2 years ago to try them out. I used it for 1 week, and then forgot about it. They then try and deduct a huge deduction for the next 2 years. I contacted them and told them I am not using the service and do not want it. It is now cancelled, but showing that I am subscribed for another 2 years and due a payment. ie it is going to try debit my account for that amount continuously and take my account into the minus. I DO NOT HAVE MONEY FOR THIS AND I DO NOT WANT TO SUBSCRIBE

What a scam! They apparently subscribed me 2 years ago and now, out of the blue, charged me for nearly 200 USD. Edit: After sending the complaint, they acted fast and fair, and initiated the refund. The customer service is responsive and efficient.

Beware this company are scammers. Unauthorised transaction from my account. I paid for 2 years and didn't renew but they charged me hundreds of pounds and caused me a great deal of stress.

Scammers! Do not sign up, they offer a good deal for a period which you think is everything. You pay for a period, then they sign you up to a subscription, THEY do that, you do not! You have no knowledge. They then charge quadruple what you agree to in the first instance. NEVER give your bank details to a U.S tech company

They just took money from my bank ! I had a service years ago but a one off payment ! They didn't even have my bank details for a direct debit and my card has been changed! Do not give them any details, anything at all ! I have gone to my bank and reported as fraud. DO NOT TRUST , DO NOT USE.