Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
393 reviews
ZEELOOL UKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
ZEELOOL UK (uk.zeelool.com) has 393 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
393 approved reviews, newest moderated first
The prescription is completely wrong
By Gail E.
Response from ZEELOOL UK· Jul 17, 2026
We sincerely apologise that your prescription is incorrect. We have sent a reply email to further verify your case and provide resolution options. Please check your mailbox (including spam folder) and get back to us so we can assist you.
From ordering online, choosing my glasses was a breeze. Using the AR was fabulous much better than the old way. Just wished every pair was AR way. They arrived quick and my glasses were beautiful. I decided to get two pairs and they came packed in loverly soft pouches with eye cloths and also a free push open pouch that was in animal print great love it. Thank you so much already looking for another pair.
By SHARON M.
Great glasses, quick delivery! Just brilliant!
By Liz A.
Amazing glasses and delivered reasonably quick too! This is my second order now, and I love my new glasses!
By Sandie
Great fashionable glasses good quality received in 6 days very happy
By Lorraine W.
Great quality fitted really well and the prescription was spot on. Unlike others online prescriptions I have bought this one was really good.
By Mr F G.
My glasses look and feel good
By EMbofana
Ordered prescription glasses, the lenses are such bad quality i cannot see its all blurred the minute I put them on i had an instant massive headache the frane is poor poor pound land plastic costumer service is non existent i have no glasses and no £96 pounds save your money go elsewhere
By Maria C.
Response from ZEELOOL UK· Jul 14, 2026
We sincerely apologize for the disappointing experience you’ve had with your prescription glasses. We notice you have contacted our support agent and opted for a refund. Your refund request has been submitted successfully. You should receive the refund within 3–7 working days. Thank you for your patience.
