Excellent customer service and…
Excellent customer service and communication. One thread was missing but the customer service was brilliant and sent a replacement very quickly. Would definitely order from here again
By Emma
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
140 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
uk.tapestrymarket.com is listed under Needlework & Knitting.
uk.tapestrymarket.com (uk.tapestrymarket.com) has 140 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
140 approved reviews, newest moderated first
Excellent customer service and communication. One thread was missing but the customer service was brilliant and sent a replacement very quickly. Would definitely order from here again
By Emma
When ever I have ever run short of some thread, I emailed to have some extra sent, my request has always been dealt with quickly and with no issue.
By Ruth
Good quality fabric and threads. Pattern was damaged on receipt, but replaced on request. Delivery quite slow as sent from China, but good value for money.
By Jane
Lovely design and patterns to choose from have been extremely helpful with all my questions and queries. Thank you
By Trudy F.
Really enjoy the wide range of sizes and styles. Arrived quickly and really lovely quality
By Stephanie
Excellent !! Fantastic quality and fast delivery. Can't wait yo get started.
By Angela T.
Order received within a week - love the range of designs available- already planning my next ones
By Tracey P.
Everything straight forward with a great company order better than i thought it would be ,looking forward to ordering again
By Davina J.