Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
170 reviews
ECO-WORTHY UKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECO-WORTHY manufactures and sales renewable energy products since 2002. We are always making efforts to provide better solutions to off-grid home life. Solar panel, battery,bracket, power station.ECO-WORTHY keeps creating new products, trying to make every need of yours come true. Improving people's lives with independent clean energy is our mission and vision. We are committed to realizing the convenience of using electricity through independent clean energy so that people can get rid of the shackles of the power grid and no longer be limited to living within the transmission radius of the power grid.
ECO-WORTHY UK (uk.eco-worthy.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
170 approved reviews, newest moderated first
easy order, good information about the product. quick delivery
By customer
Response from ECO-WORTHY UK· Aug 16, 2024
Hi there, Thank you so much for your support! Your satisfaction means a lot to us. Look forward to your next visit in the near future.Have a wonderful day! Best, Eco-Worthy UK
You didn't send the make to female and female to male connections to extend the cables
By Mr T.
Response from ECO-WORTHY UK· Aug 16, 2024
Dear Tesh, Thank you for taking time to share your feedback. We sincerely apologize for the inconvenience during your shopping process. We strive to deliver the best quality products and after-sales service. After closer checking, you bought the Single-MC4 cable. If you wanna change it to Double MC4-MC4 cable, please feel free to contact us for batter solution. We're here to help and ensure you're fully satisfied with your purchase. Best, Eco-Worthy UK
It was the after service taking days to come back . The first mppt was faulty and would only work with Bluetooth. They replaced and now the second one works on the box and not on Bluetooth. I’m not getting anywhere now so it looks like I’ll just have to live with it . Although going forward I’ll be getting any other solar equipment from other companies. Andy
By Andrew H.
Response from ECO-WORTHY UK· Aug 16, 2024
Dear Andrew, Thank you for taking the time to share your experience. Please note that your feedback is invaluable to us.Sorry about your unhappy shopping with mppt controller. If there's anything we can do to assist you further, don't hesitate to reach out to our customer support team. We're here to help and ensure that you're fully satisfied with your purchase. Best regards, Eco-Worthy UK
Bateria spisuje sie bardzo dobrze jestem zadowolony. Komumnikacja bardzo slaba na piec email nie otrzymalem zadnej odpowiedzi.
By StaniszewskiKrzysztof
Response from ECO-WORTHY UK· Aug 16, 2024
Hi Krzysztof， Dziękujemy za miłe słowa! Cieszymy się, że łatwo się z nami komunikujesz. Staramy się, aby każda interakcja była płynna i przyjemna. Czekamy na ponowną współpracę! Sincerely, Eco-Worthy UK
Swift delivery. Quality product. Presales support great.
By jon
Response from ECO-WORTHY UK· Aug 16, 2024
Hi Jon, Thank you for your feedback. We strive to offer the best possible assistance, and your positive experience reflects our team's dedication. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Sincerely, Eco-Worthy UK
The equipment sems okay, we had a few technical issues and there is literally no technical support. The phone is answered by a "message taker" with no knowledge and when you get an email reply it is again an admin person trying to assist non-technical. It took over three weeks to get an answer and it turned out our item was faulty, they then offer money off partial refund as opposed to sending a replacement as they do not stock spares. Once I had sorted the issue out (which I am sure would have taken less than 15 mins if a tech person was available) the kit is working and performing well. Value for money kit really good. Tech support and customer service Non-existent. A real shame as I think these guys could be really good. I currently have another email sent to customer services as I type asking a "basic admin" question regarding a code on our display and I have not had a reply for 6 days!
By ElliottMatthew
Response from ECO-WORTHY UK· Aug 16, 2024
Dear Matt, Thank you for bringing this to our attention. We're sorry to hear that you had a negative experience. We aim at providing the best quality and service. Sincerely apologize for your unhappy shopping experience. We've sent your feedback to our technical department. We will improve the strategy better. Our CS team is contacting you to figure out a better solution.Look forward to your reply. Many thanks for your support. Best regards, Eco-Worthy UK
All good so far
By Paul J.
Response from ECO-WORTHY UK· Aug 16, 2024
Hi Paul, We are so grateful that you took time to share your positive feedback of our product and service. We will move forward with your inspiration. Thank you so much! Best regards, Eco-Worthy UK
The worst customer care I've ever dealt with. (tried to deal with) :: edited after bad review response .... why do you manage to reply to a bad review within 24 hours but I get no response after 8 days of constant attempts to get an answer, and still no answer to this day.
By Alfie
Response from ECO-WORTHY UK· Aug 16, 2024
Dear Alfie, Thank you for taking time to share your feedback. We sincerely apologize for the inconvenience during your shopping process. We strive to deliver the best quality products and after-sales service. If there's anything we can do to assist your concerns, don't hesitate to contact our customer support team. We're here to help and ensure you're fully satisfied with your purchase. Best regards, Eco-Worthy UK
