TvsuperstoresReviews of tvsuperstores.com

As the title says, the people at TV Super Stores practice the old dishonest business trick of bait and switch. They advertise an almost "too good to be true" price and than after you place the order you either have to call their confirmation number or they call you. They'll feed you a story that you actually ordered the inferior version of the TV made in Asia and that you'll want to get the official version made in Mexico, the "same ones" on display at Best Buy. According to the rep on the phone the TVs made in Asia use 8 bit panels and don't have true HDR support and aren't nearly as bright. Of course the rep on the phone will be more than happy to upgrade you, but for an extra cost, which puts you at almost the same price as the big retail giants like Best Buy or Amazon. I rather spend a little bit more and purchase a TV from a more reputable company than save a few hundred dollars and purchase from people who use dishonest tactics to get a sale, not to mention I've read that they are a pain to deal with to get them to honor their warranties or returns. Good luck with them if your TV arrives with a cracked screen as they are reluctant to help you. The TV manufacturers won't help you either if your TV starts to get problems down the road as TV Super Stores is not an authorized TV dealer, they're just one of those shady TV stores in NY which are a dime and dozen over there.

Yesterday I purchased a new 78 inch Samsung TV. Today I received email that I should contact to confirm purchase. I talked to David. He said the TV is made in Asia instead of Mexico and has no warranty. I asked him if he means Samsung does not provide the standard one year new TV warranty? He said yes. I told him to cancel my order. Few seconds later he called back but I didn't wanted him to up sell me. So I just cut it short and asked him to cancel my order. Going to a legitimate store. Don't order a thing from these people. They advertise low prices but then play around. They just waist your time.

There is a reason the price as shown is significantly less than everybody else. You are not going to get the unit advertised at that price. You will either be upsold to pay more for something else ypu have not researched or compared, or in my case, you will end up with a refurbished unit at a new unit price (major defect included) and then fight with the manufacturer literally for 15 months. Do not buy from these lying, conniving thieves.

Found this company through Google shopping where they had the lowest price by far for an Epson 5030ube projector. I therefore placed an order. I received an email asking me to call to verify the order; so far so good. However when I called the sales rep told me that I had ordered a 2014 model and that Epson no longer offered a warranty. However, for a mere $600 more I could buy the 2015 model which had an updated lens and processer. I checked with Epson and there is no difference between the 2014 and 2015 models except firmware. This company lies to you to get you to buy the same product you ordered at a higher price. Funnily enough, when I declined the 2015 model and wanted the '2014' model it was suddenly out of stock.

Order almost a month ago express, was promised a TV in a week, nothing for three weeks, now almost four weeks, completely disappointed, getting ready to file a fraud claim with my credit card.