TvsuperstoresReviews of tvsuperstores.com

I should have checked the reviews first before ordering: Just to make this simple, the shipping people have a mind of their own and don't give a crap about you nor providing customer service. Never received the TV and schedule days never came. Ive call my CC Company and reversed all charges. BEWARE, DONT EVEN BUY FROM THE COMPANY. Go spend the extra money on a well know TV suppler

This site is a COMPLETE SCAM. I bought a TV from them twice but never got shipped. When you place an order online, they will send you an email a couple of days later to call them to confirm the order. You call them and they will try to sell you something else for higher price and if you insist they say, this item is out of stock and is on back order or some other shiiit. Please do not waste your time here. They advertise lower price but you will never receive it. The two other stores that do the same are: Abes of Main and eBuy USA. I bought from them as well but they do exactly the same. Beware....

This is scam store

Horrible company, stay clear! Bait & Switch. They call to "confirm the address" but really try to sell you an "upgrade" It's a horrible scam. If you don't answer or confirm, you never get your product at the price they quoted you. They should be shut down.

WARNING, WARNING, WARNING, WARNING, WARNING, WARNING, WARNING, WARNING, WARNING! DO NOT PURCHASE ANYTHING FROM THIS COMPANY THEY ARE RUNNING SOME TYPE OF SCAM! THEY DO NOT DESERVE A ONE RATING THEY DESERVE A ZERO! On 11/30/15, I purchased a Samsung 4K Curved 65" Smart TV for $2,000.00 with a 5 year warranty for an addition $319.99 from the TVsuperstore.com website. On March 3, 2018, I contacted TVsuperstore.com to inform them that the TV was not working properly. I explained to them that the TV has a message that says, "Check that the device is connected properly, then try turning on the device by selecting the button below," however the button we are told to push does not respond and the TV randomly shuts on and off by itself. This is very concerning because it could cause a fire. The salesperson said that we needed to call Samsung and that they will help us troubleshoot the problem. We called Samsung and they told me call the Warranty Company back because they could not fix the problem over the phone that they would need to send someone out to fix the problem. We called the Warranty Company back to explain to them what Samsung said to do and it has been 6 weeks and they still have not sent anyone to my home to even look at the TV. My family and I have called this company multiple times but they put us on hold for 20 min. or longer at a tim and then when they do pickup they tell us they will call us back, but they never do. On May 8, 2018 I called my credit card company I purchased the TV on and asked them if there were anything they could do like withdraw the funds because they will not honor the warranty. They said they did not cover warranties. However, the Credit Card customer service gentlemen did offer to call the company and tell them they needed to honor their warranty and at that time they told him that they ordered my TV a New Panel. That was the first time anyone informed us of that and then they said it would take awhile to come because it was coming from China. A few days later I called Samsung to ask them how long does it take a part to be delivered from Samsung and he said up to 3 days. The Samsung person said that it does not take a month and a half to receive a part and to call them back to find out what is taking them so long to fix my TV. I called TVsuperstore back and once again they told us they have to send someone an email and they would call us back. Its been three days now and they still have not contacted us back. TVsuperstore.com is running some type of scam. They are selling warranties and are not honoring them. My family and I are very upset and concerned that this Company is not honoring our warranty. Furthermore, Samsung TV's should not break in two years and two months. I also asked Samsung to do something about this problem and they have also refused to honor their product. A $2000.00 Samsung TV should not stop working in two years and two months. Samsung is also refusing to honor their name and products because their one year warranty expired, this is outright wrong. I will not purchase another Samsung Product.

Bought an advertised 90 inch tv then was told it was an older model and I should order the newest model for 2k more. I ordered this model and it was delivered three weeks after it was promised. The tv broke after a few months and I was told to go to Sharp as it had a one year warranty. Sharp refuses to honor the warranty as they are an unauthorized dealer. I now have a 7 thousand dollar wall fixture that doesn't work and no recourse. These people should be put in jail.

Complete Liars, took 3 weeks before the trucking company even called to deliver, cancelled the order and still have not gotten my money back even though I never took delivery of the TV?

received an email shortly after i ordered my samsung and confirmed the order... not sure what i placed but i received exactly what i wanted at 25% off of what bestbuy was selling it at.