Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
78 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. Turnitin is used by more than 30 million students at 15,000 institutions in 150 countries.
Turnitin (turnitin.com) has 78 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
78 approved reviews, newest moderated first
I am being falsely accused of plagiarism based on a turnitin percentage by a professor who hasn’t even opened my submitted assignment and will not give me access to the turnitin report. I know from previous assignments that turnitin even flags proper citations. Your garbage software plus professors who do not understand how turnitin works (or doesn’t work) could ruin people’s lives.
By CR
Praticamente non puoi scrivere nemmeno le note, citazioni e titoli che te li rileva come plagio. Il giorno prima della consegna della tesi sono rimasta bloccata li per un guasto del servizio, praticamente tutto da rivedere.
By Alessia C.
Horrible checking service. They mark even quotes as plagiarised. Do not use
By Riti P.
This software is sending scam emails to students pretending that their supervisor added them to the service
By Client I.
Use this through my University and it is by far the worst checking software I have ever seen. Counts citations as plagiarism and constantly picks up on things that don't ever pertain to the subject I am writing about. It will knit-pick words to make it seem stolen when the article it is claiming the work is from is on a completely different subject. It will take two words skip five to six, pick up on another three and claim it is plagiarized. Fix your garbage software.
By Rick S.
I have used Turnitin as offered by my University for many years. Usually, I don't have an issue, but this last year not only was Turnitin not producing reports, but their service is SHOCKING!. I spent weeks trying to resolve the issue which was extremely stressful, considering I had a submission deadline for a thesis. AFTER I had submitted the thesis AND after having to use another similarity checker, did I receive an email from GRACE at Turnitin with an unacceptable, and clearly not investigated response, as well as informing me the reason I didn't receive my report was I was no longer enrolled, which I am? Turnitin support services are terrible and can not resolve issues. A very disappointed customer.
By Sue F.
Not that much good, It even marks a reference quote also as a plagiarism. They shall update their tool as per 2023 requirements. It's 2025 earlier i left as a student, now leaving review as an instructor, this tool still sucks, you can easily bypass it, come on guys do some research and improve this lazy tool!
By Sarkar
Worst service. If you are charging people then why the hell you don't update the system. All the time the link is down and it takes hours to process a report. Improve it or close your service worst service
By Sam J.
