Dale Jackson at TFD
Just spoke with Dale Jackson from TFD. Great guy with lots of experience. I called to order one material and he led me in the right direction for the proper material for my simulator. Thanks
By Scott N.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!
Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Just spoke with Dale Jackson from TFD. Great guy with lots of experience. I called to order one material and he led me in the right direction for the proper material for my simulator. Thanks
By Scott N.
People service delivery top notch
By Jeremy C.
Great help. Great pricing. Easy to set up and magnificent final product.
By SAB
As usual, Cassie took very good care of me. I have only one issue and that is the freight deliveries. It would be really nice, and I would pay extra for, delivery from the truck to a garage/warehouse/destination.
By Casey H.
Great experience. Spot on recommendations and super fast shipping!!
By T H.
Very nice product. High quality
By Brian M.
Very nice and helpful, every person I've talked to there. Turf showed up quickly, no problems. Can't ask for more.
By James
The materials are top quality. The representative was very helpful and knowledgeable. She under promised but overdelivered.
By Jimmy K.