The batting cage turf grass is great
The batting cage turf grass is great. We use it for trade shows. The padding helps when you have to stand all day. Brandie was very helpful and easy to work with.
By Terri
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!
Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
The batting cage turf grass is great. We use it for trade shows. The padding helps when you have to stand all day. Brandie was very helpful and easy to work with.
By Terri
shipment arrived with in the time period. XGS driver was excellent and a great help. Great job.
By Susan
Response from Turf Factory Direct· Jun 4, 2019
Hi Susan, we can't thank you enough for your valued feedback. We are happy you received the order and the XGS driver was a big help for you. We appreciate your business. Should you have any questions or concerns, please feel free to reach out to us!
I needed help with an online purchase that didn’t go through the final purchase process. I called Brandi and she immediately finalized the purchase and set up shipping and details for arrival date. Great service and very professional. Thanks Brandi!
By Robert
First time buyers - great experience - thank you !!!
By JHavens
Response from Turf Factory Direct· May 23, 2019
Thank you for your business!
Brandi was very helpful
By Ken
Response from Turf Factory Direct· May 23, 2019
Thank you so very much for your review. We are happy Brandie was able to assist you!
Did an online order and everything worked out as they advertised. Got samples, ordered my choice, and it arrived a week later. I calculated a bit short on material so I called them to order more and it was easy as it could be. Brandi was awesome.
By Eric
Randy helped me out with everything I needed to get my project started I would recommend tfd to everyone
By Cesar
Great Customer Service!!! Brandie 👍🏻👍🏻👍🏻
By Jason
Response from Turf Factory Direct· May 14, 2019
Thank you for your business and for taking the time to review our company!