Excellent service
Excellent service
By Alex M.
Response from Turf Factory Direct· Apr 24, 2020
Thank you Alex! We appreciate your business.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!
Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Excellent service
By Alex M.
Response from Turf Factory Direct· Apr 24, 2020
Thank you Alex! We appreciate your business.
We ordered some TFD K-9 Supreme artificial turf #artificialturf from @turffactorydirect (turffactorydirect.com) and put it around the front porch. Looks great!!!
By Lisa P.
Response from Turf Factory Direct· Apr 23, 2020
Lisa, thank you so much for your business! We hope you enjoy your new turf.
Quick shipment, good product/price
By Jared W.
Response from Turf Factory Direct· Apr 21, 2020
Thanks so much for your review Jared. We hope you enjoy your turf!
Turf looks amazing in my golf simulator room!!!!
By Mike N.
Response from Turf Factory Direct· Apr 21, 2020
Thank you so much for your review Mike. We would love to see pictures of your room!
I bought turf from them to make a homemade football field. It turned out better than I expected. Can’t thank turf factory direct enough. Very pleased.
By Isaac I.
Response from Turf Factory Direct· Apr 13, 2020
Thanks so much for the great review! We love a happy customer :)
I did talk with one of the sales reps and he was very polite and provided the info and gave me good tips on what to buy. I also ordered the sample kit and received it in a very timely manner. So yes everything went well. Thank you Dennis Miller
By Dennis M.
Response from Turf Factory Direct· Apr 13, 2020
Thank you so much for your review. We strive to make sure we get our product out and to you quickly.
Excellent service and fast delivery.
By William A.
Response from Turf Factory Direct· Apr 13, 2020
Thanks William! We appreciate the review and hope you enjoy your new turf.
This is my first time ordering. Even with everything going on with the world today. Delivery was on on time. Customer service was very helpful With set up and planning
By joseph M.
Response from Turf Factory Direct· Apr 7, 2020
Thank you for allowing us to help with your turf needs. We appreciate your business!