Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
227 reviews
Turf Factory DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!
Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Turf arrived very quickly and was fairly easy to put in. The finished product looks great and feels like real grass. Our dogs love it. Make sure you have multiple people to help lift and install turf rolls.
By T & E.
Response from Turf Factory Direct· May 6, 2020
Thank you very much for taking the time to review our company. We appreciate your business!
The turf was good quality and shipped super fast. I am very happy with my order.
By Lindsay M.
Response from Turf Factory Direct· May 6, 2020
Thank you Lindsay! We appreciate your business.
Fantastic product, we install it in our back yard around our pool
By Jackie
Response from Turf Factory Direct· May 5, 2020
Jackie, thank you so much for the review! We hope you enjoy your new turf and we appreciate your business.
Love it and my dogs love it too!
By Abby J.
Response from Turf Factory Direct· May 6, 2020
Thank you Abby! We hope you and your fur kids enjoy your new turf .
Has a good product and costumer service
By Jose B.
Response from Turf Factory Direct· May 6, 2020
Thank you so much for the 5 star review. We appreciate your business!
Easy to work with and very professional
By thomas C.
Response from Turf Factory Direct· May 1, 2020
Thank you so much for the review Thomas! We appreciate your kind words and hope you enjoy your turf.
Received exactly what I ordered in a timely manner. Email correspondence was prompt and simple. Price was better for the same material from other vendors. Thanks
By Brad M.
Response from Turf Factory Direct· May 1, 2020
Thank you so much for the 5 stars Brad! We appreciate your business.
Great company, great people, great customer service!
By HV
Response from Turf Factory Direct· Apr 28, 2020
Thank you so much for your review! We hope you enjoy your new turf.
