Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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305 reviews
TurboAntSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TurboAnt is a fast-growing manufacturer of personal mobility tools such as electric scooters and electric bikes. It has been dedicating to bringing products that are able to deliver best-in-class performance and meet top quality standards with uncompromising service.
TurboAnt (turboant.com) has 305 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
305 approved reviews, newest moderated first
First shipment, and I couldn't be happier with my purchase.
By Paul
Response from TurboAnt· Nov 28, 2023
Dear customer. Thank you for your feedback and support! If you ever need assistance or have any questions, feel free to reach out. Enjoy your purchase! Best regards
Turboant's electric scooters are worth every dollar. I'm thrilled with mine, and the first shipment process was seamless.
By Henry
Response from TurboAnt· Nov 22, 2023
Dear Customer. We're so pleased to hear that you're enjoying your TurboAnt electric scooter! Your satisfaction is our top priority, and we're glad to hear that the first shipment went smoothly. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing TurboAnt!
My Turboant electric scooter was a fantastic investment. The initial shipment was quick, and it's a great value for the price.
By Pedro
Response from TurboAnt· Nov 21, 2023
Dear customer, we sincerely appreciate your positive feedback. We're thrilled to hear that your TurboAnt electric scooter has proven to be a fantastic investment, offering great value for the price. It's fantastic to know that the initial shipment was quick and met your expectations. If you ever have any questions or need further assistance, please feel free to reach out to us. We're here to ensure you continue to enjoy your scooter to the fullest. Thank you for choosing TurboAnt!
At first I loved it, After 6 rides the kickstand constantly fell off, bolts are in the wrong place, then the battery died, folding mechanism doesn’t stay in place, Headlight is terrible. They refuse to replace the battery wanting $160 for a new one! Always excuses for their issues. I did my research I got the M10 which they discontinued probably due to all these problems? Now it’s an M10 lite or something! They wanted me to pay for return shipping and find a box for it! Had no issues with a GOTRAX, I sold it I regret it everyday! The tires are now flat I rode this about 8 times, kept it charged. No drops, they ask me dumb questions? If it’s a battery issue they should send a replacement free! For the price of a battery, I may as well buy a whole new better quality scooter! This is so disappointing! Their customer service is useless. They don’t care about their customers. I don’t know what to with it? I can buy a battery on Ali express but they won’t say which one? Don’t bother with them since they don’t care. I only bought this as it said 20mph I sent pics and videos when I first bought it about a year ago! Out of warranty! It wasn’t back then! NUI Gives 2 years. Save your money and go buy elsewhere!
By Laura
Response from TurboAnt· Nov 20, 2023
Dear customer, we are very sorry to hear about your experience. We would like to clarify that we have provided solutions to all the issues you have raised. Additionally, based on recent information, we understand that you need a battery replacement. According to our policy, your order is now close to being 1.5 years old and is no longer within the warranty period. However, we have made every effort to provide you with the best possible solution, and we are not sure if you may have overlooked the solutions we provided. It's important to note that the M10lite is an upgraded version of the M10, and the discontinuation of the M10 does not imply any quality issues. It's similar to how the X7max is an upgraded version of the X7pro. We are constantly working to improve product quality. If you have any other questions or need further assistance, please feel free to contact us anytime. We will do our best to resolve your issues and ensure your satisfaction with our products and services. Once again, we apologize for any inconvenience and hope to resolve your concerns. Best regards
If you're thinking about an electric scooter, go with Turboant. I'm a satisfied customer – great price, great service, great scooter!
By George
Response from TurboAnt· Nov 17, 2023
Dear Customer. Thank you for sharing your positive feedback about TurboAnt electric scooters! We're delighted to hear that you're satisfied with the pricing, service, and the scooter itself. We are committed to providing high-quality products and excellent service, and your feedback means a lot to us. If you have any other questions or need further assistance, we are always here to support you. Once again, thank you for your support and for choosing TurboAnt electric scooters! We wish you happy riding! Best regards
My Turboant electric scooter is the best thing I've bought. It's perfect for urban commuting, and their customer service is excellent.
By Billy
Response from TurboAnt· Nov 15, 2023
Dear customer. Thank you very much for your praise! We are dedicated to providing excellent customer service and ensuring your satisfaction with our products. If you have any further questions or needs, please feel free to contact us; we are here to assist you. Thank you for choosing TurboAnt!
With Turboant, I got my electric scooter at a fantastic price. No more waiting for crowded buses – my daily commute is a breeze now!
By Carolyn
Response from TurboAnt· Nov 8, 2023
Dear customer. Thank you for sharing your positive experience with Turboant! We're delighted to know that your electric scooter has made your daily commute more convenient. Providing affordable and reliable transportation solutions is our goal, and your satisfaction is our reward. If you have any questions or need assistance in the future, please don't hesitate to contact us. Enjoy your rides and have a wonderful day! Best regards
Buying my electric scooter from Turboant was a fantastic choice.
By Adolph
Response from TurboAnt· Nov 7, 2023
Dear customer, Thank you very much for your support and positive feedback on Turboant electric scooter! We are delighted to hear that you are satisfied with your choice. We have always strived to provide the best products and services to ensure you have an excellent shopping experience. If you have any questions or need assistance, please feel free to contact us, and we will do our best to provide support. Once again, thank you for your support, and we look forward to continuing to provide you with high-quality products and services. Wishing you all the best! Best regards
