Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
VelvraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Velvra, we help parents gently cleanse hidden parasites that may be affecting their child's behavior, sleep, digestion, and other unexplained symptoms. Our flagship Complete Cleanse Kit combines ParaHaven's antiparasitic herbs with ParaBinder's zeolite binder. This ensures a smooth, comfortable cleanse for kids. All products are GMP-certified, third-party tested, and backed by our 30-day money-back guarantee.
Velvra (tryvelvra.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
277 approved reviews, newest moderated first
Velvra team is amazing! They assisted me in my needs 100% They responded fast and made sure I was satisfied with what I needed. Thanks Velvra team!
By Yexila A.
Response from Velvra· May 29, 2026
Hi Yexila, thanks for sharing this! Our Customer Support Team is committed to delivering a high caliber care so this is such a delight to read. We're just an email away if you need help. — The Velvra Team
personalized response from an actual person with a very quick response time, and they offered much assistance and correction of errors, also a refund and further discounts in the future. I will continue to buy this great product for my home =]
By Laura
Response from Velvra· May 26, 2026
Hi Laura, thanks for sharing this! We really commit to a customer care that is represented by a real person, a quick reply, and a clear fix. Glad we could sort the errors and look after you for next time. Thank you as well for the continued trust in the product! — The Velvra Team
This is a great and trustworthy company! The customer service is top notch! My child has only just started using the product but I’m very hopeful it will help.
By Jenna I.
Response from Velvra· May 26, 2026
Hi Jenna, thank you for the trust this early on! We hope the product proves itself for your child over the next few weeks, and we'll be right here if anything comes up. Glad the team made a strong first impression too! — The Velvra Team
Absolutely loved working with Erin with my subscription! She was not only quick to respond to my email but was able to take the time to help me through the process with as much details as possible giving me reassurance and a peace of mind. I was quite impressed because excellent customer service as Erin has provided me is rare nowadays! Thank you so much, Erin and Velvra! 🫶🏼
By Tanya
Response from Velvra· May 26, 2026
Hi Tanya, we'll be sure Erin sees this! She's exactly the kind of teammate who takes the extra few minutes to walk someone through every detail. Reassurance and peace of mind is the whole point of her job, and we're glad it came through. Thank you for the kind words! — The Velvra Team
I purchased the first kit without adding a subscription. The first kit has yet to work for our family. There's been no chance, nor improvement. I was charged for a second kit and and did not approve the charge, so I messaged them for a refund and they will only allow a 50% refund. Very displeased with their customer service and with their product. I do not recommend! Save your time and money, guys.
By Racheal P.
Response from Velvra· May 20, 2026
Hi Racheal, we're sorry the experience hasn't landed the way you hoped. A couple of clarifications: recurring charges only get set up when the "Subscribe & Save 20%" option is left ticked at checkout. That's the discount toggle that creates the recurring order, which would explain how the second kit was charged. When unticked, the order wouldn't be discounted. On the refund, our refund policy (https://tryvelvra.com/policies/refund-policy) states that only first orders are refundable, but we're happy to continue resolving your concern through the correspondence you currently have with us. Christina, our Team Lead, will jump in on your thread for further resolution. — The Velvra Team
April was amazing to work with, I would recommend Velvra especially for the customer service alone!
By Hannah W.
Response from Velvra· May 20, 2026
Hi Hannah, we'll make sure April sees this! Service worth a recommendation on its own is the standard she holds herself to. Thank you for the kind words. We're here whenever you need us. — The Velvra Team
Exceptionally good product, very communicative and helpful customer service!
By Aimee N.
Response from Velvra· May 20, 2026
Hi Aimee, we appreciate it! Glad the product and the team are both pulling their weight for you. Thank you for sharing this, and we're here whenever you need us. — The Velvra Team
Man made vitamin D is same ingredient in RAT poisen. All chemical Man made vit D. Vitamin B12: an adult only needs like 5 mcg. FIVE MCG, 5 MCG. THAT MUCH IN YOUR BOTTLES WILL RESULT IN NEO... BLA BLA WHERE IS THIS MADE AND BY WHO? IN CHINA?
By Philip M.
Response from Velvra· May 14, 2026
Hi Philip, we want to address each of these points clearly. On vitamin D3: cholecalciferol is the same form of vitamin D the body produces from sunlight, and it's the form used in virtually every reputable supplement. Some rodenticides do use it, at roughly 600,000 IU per bait block, which is around 150 times the tolerable upper daily limit for adults. Velvra's per-serving amount sits well below that limit. On B12: there is no established Upper Intake Level for vitamin B12. It's water-soluble, so any excess is excreted in urine. The recommended daily intake figure is a minimum target, not a safety ceiling. Clinical doses regularly reach 1,000–2,000 mcg with no recorded toxicity. On manufacturing: We source our ingredients across East Europe and Asia and our product is produced in a GMP-certified facility, in small batches, with third-party testing on every ingredient for purity and contaminants. If you'd like to discuss any of this further and see our third-party testing safety results, please email Christina at [email protected]. — The Velvra Team
