Great customer service!
Great customer service!
By Janel
Response from Velvra· Sep 2, 2026
Hi Janel, Our team aims to deliver great customer service in every interaction; glad it landed well with you! — The Velvra Team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Velvra, we help parents gently cleanse hidden parasites that may be affecting their child's behavior, sleep, digestion, and other unexplained symptoms. Our flagship Complete Cleanse Kit combines ParaHaven's antiparasitic herbs with ParaBinder's zeolite binder. This ensures a smooth, comfortable cleanse for kids. All products are GMP-certified, third-party tested, and backed by our 30-day money-back guarantee.
Velvra (tryvelvra.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
277 approved reviews, newest moderated first
Great customer service!
By Janel
Response from Velvra· Sep 2, 2026
Hi Janel, Our team aims to deliver great customer service in every interaction; glad it landed well with you! — The Velvra Team
I am about to travel full time and wanted to make an order to take on road but did it with a subscription without meaning to. Emailed to explain the situation as to cancel as I wouldn't have an address for the subscription to go to. I was helped straight away, full understanding and made the whole process of cancelling the subscription super easy. As for the product itself I cant wait to try for both my son and I. The information that is send once a purchase is made is amazing. Its been great to help understand the information, the process and know what to expect before the products even arrive. The customer service from start to finish I cannot fault!
By Renee Z.
Response from Velvra· Sep 2, 2026
Hi Renee, Glad we could clear the subscription before your travels started, and glad the pre-purchase info landed well. Since this is your first cleanse and you're about to be on the road, Christina will follow up in a separate email today with a few pointers on how the routine tends to work with travel. Thank you for the trust! — The Velvra Team
Great customer service, helped out quick and timely with a shipping issue I had
By Travis C.
Response from Velvra· Sep 2, 2026
Hi Travis, Glad to know the team handled your concern quickly. Thanks for sharing this! — The Velvra Team
The Patient support specialist Ivy was excellent. She addressed all my needs and went above and beyond to give me a discount on my purchase. I was skeptical when I emailed customer service to cancel some of my orders I didn’t know what to expect but Ivy did an exceptional job. Thank you Velvra
By Ruth N.
Response from Velvra· Sep 1, 2026
Hi Ruth, We'll make sure Ivy sees this. Skeptical-to-relieved is one of the transitions she does best, and she takes it seriously every time. Thank you for the kind words! — The Velvra Team
Awesome customer service! I was ready to battle to get things corrected (that were MY error) and I didn’t have to!
By Molly
Response from Velvra· Sep 1, 2026
Hi Molly, glad the battle didn't materialize. That's what a good support experience should feel like. Thank you for the kind words! — The Velvra Team
The customer service is top notch. I got answers right away and quick responses.
By Lisa B.
Response from Velvra· Sep 1, 2026
Hi Lisa, We really aim for top-notch customer service, so we're happy to hear this from you! We're here whenever you need us. — The Velvra Team
Very helpful! Replied quick and great customer service
By Deziree H.
Response from Velvra· Sep 1, 2026
Hi Deziree, Our team always aims for great customer service, so we're glad it landed well with you. We're here whenever you need us. — The Velvra Team
Helped quickly with my order. Friendly and responsive. Have question just ask, it might take a day or two to get back to you but rest assured they will take care of it!
By Jamey G.
Response from Velvra· Sep 1, 2026
Hi Jamey, We're indeed catching up on a high volume of inquiries, but glad to hear you were able to receive help quickly. Thanks for sharing! — The Velvra Team