CloudixReviews of trycloudix.com

My knee is improving after 12 days of use. Just wish it had a red light therpy with it.

This company is someone you would definitely not want to do business with. I purchased thier product initially thinking it would help ease my knee pain. After receiving it five days later, I received an email from them informing me that I have to purchase another three month supply of replacement pads at $90 otherwise the device is ineffective. That was never disclosed during the purchasing and they have absolutely refused to honor their risk free refund. After months of dispute with them, they tell me to send it to some address in China and I’ll have to inspect the device before they can issue a refund. The cost of the shipping to China is an added expense. That’s not recoverable. This company is deceitful in their marketing practice by not disclosing the need for a continual replacement pad purchase. They also will not honor their risk free refund policy. You be better serve defined a product with another company because if you’re dissatisfied or wanna refund, you’ll never get it and they refuse to communicate with you in a timely manner.

DO NOT PURCHASE FROM THIS COMPANY! THEY DO NOT STAND BEHIND THEIR PRODUCTS, EVEN THOUGH THEY ADVERTISE 90 DAY SATISFACTION GUARANTEE! AND YOU CAN NOT RETURN THE PRODUCT BECAUSE IT IS MADE IN CHINA! I HAVE TRYING TO GET A REFUND SINCE MAY!

This company is a scam! They do not disclose you must order their knee pads monthly at $80+ until after you order the knee brace. If you try to cancel the knee brace order, they report shipping has already been processed. When you try to return the brace. They do not provide the return address and report you must use the brace for 90 days on compliance with their refund policy. They do not refund your purchase price!!

The good reviews are written by cloudix employees. DON'T BUY It's a scam. I've waited months for a replacement button or refund which neither have occurred. NO customer service with NO ONE attempting to correct the horrible situation. DONT' BUY

Items arrived on time, well packaged and in good condition. Product is functioning properly and appears to be performing as I expected. I have used it 4 times and am looking forward to trying more modes and intensities. Booklet offers a QR code for more information, but I don't know how to use that. Will be seeking answers to the one question I have through other means, perhaps a website.

It took a long time to get both my first and second knee brace. When you’re hurting and you decide to invest in something like this, you’d like it to come with a few days not Weeks.

Although it took 3 weeks to arrive, the vibrations of the braces have taken away the soreness of my knees. I only use them once a week and it seems to be working for me.