Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
234 reviews
Apt AISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apt is an AI-powered career guidance platform trusted by over 100,000 people worldwide. With a quick 10-minute test, it uncovers users’ strengths, interests, and values to deliver highly personalized career recommendations backed by science and advanced data analysis. Beyond assessments, Apt offers an all-in-one career mentor—providing tools for job discovery, resume building, interview preparation, salary coaching, and ongoing career development. With thousands of positive reviews and proven results, Apt helps people unlock their potential, gain clarity, and take actionable steps toward more fulfilling and higher-paying careers.
Apt AI (tryapt.ai) has 234 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
234 approved reviews, newest moderated first
The service doesn't work. It listed a lot of jobs that were already closed to applicants. And they refused to give a refund when I explained that I was unable to use it.
By Paul L.
Response from Apt AI· Mar 19, 2026
Thank you for your review. The vast majority of our job listings are current, though like any job platform, some may close between updates.
Horrible, fraudulent business. They’re trying to keep my $30 despite the fact that I changed canceled the same day! DO NOT believe their “7day money back guarantee.” SCAM and I didn’t even get my results!!!
By Ann Marie K.
Response from Apt AI· Mar 19, 2026
Thank you for your review. If you're eligible for a refund under our money-back guarantee, we're happy to process it - please email [email protected] with your signup details and we'll take care of it.
I only wished to try the service and emailed their support less than 24 hours after purchasing to cancel. They refused and only offered partial credit. Then they said the service is cancelled but I got billed again 1 month later. Do not use their services.
By Akash I.
Response from Apt AI· Mar 19, 2026
Thank you for your review, and sorry to hear about the billing issue. If you're eligible for a refund, we'll absolutely make it right - please email [email protected] with your account details so we can look into this and get it resolved
They advertise a 100% satisfaction guarantee. The program did not work as advertised, and I was not given any useful information that I didn't already know. I was disappointed with the results of the tool and the company would not offer me a refund. Edit: Apt.ai tried to take down this post for defamation. I have lowered their score to 1 star. It was 2 stars as the support team was nice.
By Jared K.
Response from Apt AI· Mar 17, 2026
Hi, we're sorry to hear about your experience. We do stand behind our product, and if you felt the results didn't meet your expectations, we'd like to make it right. Please reach out to [email protected] with your account details so we can look into your case and work toward a resolution.
Definitely not worth the money for me. Cool concept just not there yet. Possibly in a year or so? Keep up the development.
By Dan W.
Response from Apt AI· Mar 17, 2026
Hi, thanks for the honest feedback and for giving us a try. We're actively improving the product and would love to understand what fell short for you - if you're open to it, reach out to [email protected] and let us know what would make it worth it. We'd appreciate the chance to get it right.
It genuinely feels like someone is trying to get to know the people in their own words / experience.
By Ron
Response from Apt AI· Mar 16, 2026
Thanks for your review! That means a lot - we put a lot of thought into making the experience feel personal and conversational. Glad it came through!
Seriously I’m an actual person and I wasn’t paid to say this or anything. This is THE BEST app. I’ve been feeling so stuck in careers that don’t suit me, thinking they were my only options. But this app totally analyses everything about you, then spits out all these super random unheard of niche jobs that make good money, and shows you the path to work in them. It costs a lot for just 1 month. But I think that’s all I’ll need it for. Already, the money is worth it. I think it was around $44?
By Bethia B.
Response from Apt AI· Mar 16, 2026
Thank you for your review! Really glad Apt AI helped you discover career paths you hadn't considered before. That's exactly what we're going for - showing people options they didn't know existed. Wishing you the best on whichever path you choose!
Lots of useful information. I've spent a lot of hours searching for this information and I could have just used this app to save time. It was good validation for me.
By Fritz P.
Response from Apt AI· Mar 11, 2026
Thank you for your review! Really glad Apt AI saved you time and helped validate what you were looking for.
