Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
234 reviews
Apt AISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apt is an AI-powered career guidance platform trusted by over 100,000 people worldwide. With a quick 10-minute test, it uncovers users’ strengths, interests, and values to deliver highly personalized career recommendations backed by science and advanced data analysis. Beyond assessments, Apt offers an all-in-one career mentor—providing tools for job discovery, resume building, interview preparation, salary coaching, and ongoing career development. With thousands of positive reviews and proven results, Apt helps people unlock their potential, gain clarity, and take actionable steps toward more fulfilling and higher-paying careers.
Apt AI (tryapt.ai) has 234 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 61 reviews with 1 star · Clear filters
What people absolutely don't need when they are out of work and need help, is a service pitched as helping them find the way, which after they've then invested time into it, hits them with a paywall. This is even advertised as 'different' to others who do the same. Absolutely disgusting.
By Rich
The information provided was not valuable. The AI obviously did not listen to my input and provided output that was not at all what I was looking for. Total waste of time and money.
By Alex M.
asbolutely unreachable customer support
By V R.
Really disappointed with poor profiling and role advice. Billed for whole year but have cancelled within days. Would like a full refund please.
By Emma R.
I didn't sign up for anything and still got charged and when I tried to contact them about this, they never got back to me.
By Ilyas S.
Accidentally managed to sign up to a year subsection costing £83 and they won’t refund me. The jobs that matched me on the app wernt helpful at all
By Emily G.
makes you spend 1 hour doing a questionnaire and then asks for money, scammers. ask for the money before wasting people’s time. would’ve just used chat gpt and got the same results
By Ausszyalt A.
What a joke. Of course they want to bleed you dry before sharing any helpful information. You're better off just asking your friendly AI of choice for a career quiz. I took the quiz, and the results were disappointing to say the least.
By Heidi K.
Response from Apt AI· Sep 3, 2026
Thank you for the feedback. Sorry the quiz results felt disappointing and the pricing wasn't what you expected. Please contact [email protected] if you'd like help with your experience.
