Waited weeks for delivery
Waited weeks for delivery. Finally arrived. Wrong size for all 3 shirts. Will not respond to my return request.
By Marc B.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Bad
90 reviews
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Trueform is a Seattle based company, established in 2017. We are big believers that innovations will transform our lives and relieve us from tedious daily routines. Every month we introduce carefully selected brand new products. Many of them are revolutionary in their areas. It is our passion to introduce these products to you and make positive impacts!
trueform.io (trueform.io) has 90 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
90 approved reviews, newest moderated first
Waited weeks for delivery. Finally arrived. Wrong size for all 3 shirts. Will not respond to my return request.
By Marc B.
Trying to organise a return… Zero response Don’t bother even trying
By Charles
Worst experience ever. The return process is a nightmare. The only address provided was in China and would cost hundreds of dollars in shipping cost which the company said would be my responsibility. AVOID
By Beyi F.
Avoid, avoid, avoid. I ordered a polo neck muscle fit jumper in size XL. I am not size XL but ordered this as I could not find a size guide. The delivery was slow and the jumper was tiny when I tried it on. No way any way near a size XL. The stitching as so bad that the sleave ripped when I was taking it off. After emailing them for a refund they have yet to reply to me. I cannot believe that these kind of companies are allowed to rip off customers like this. I suppose because they are from the US they are allowed to.
By Ross K.
would be 0 if possible delivered to wrong address refused to fix
By DARIN
Would not even give 1 star. I am raising athletes in the recruitment process and thought this company would be great. HORRIBLE, clothing is 4 sizes to small, itchy, and the fabric is not as described. Took 4 weeks to get here and would not assist in return and then only offering 20% should I pay to ship everything back. ALL ATHLETES DO NOT BUY FROM THIS COMPANY.
By Rachel G.
DO NOT BUY!!! Paid £78 for joggers and a pair of shorts. Never received. Been chasing customer services.
By Helen
Awful shirts, bad fit, look like something you would wear at a fancy dress party. Another online company that rips you off and you have to return to China. Waste of money and a scam company
By Arthurr