Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
850 reviews
trotpets.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
850 approved reviews, newest moderated first
It took almost a year and a half to get the color (olive) I wanted, in the size I needed, but the product was worth the wait. Great quality, and looks just as I imagined it would in my space.
By Rebecca K.
Response from trotpets.com· Dec 19, 2025
So glad it all worked out for you! We are glad you love it!
I love the bowls. They are such an upgrade from what we had. Looks great too!
By Sarah C.
Response from trotpets.com· Dec 19, 2025
Wonderful to hear! Thank you for the positive feedback!
⭐️⭐️⭐️⭐️⭐️ TrotPets has excellent pet water and food bowls—very well made and thoughtfully designed. I also took advantage of their Black Friday deals, which were genuinely good and offered great value. Shipping was fast, and everything arrived quickly and well packaged. Overall, a great experience and a brand I would confidently recommend to other pet owners.
By Eric
Response from trotpets.com· Dec 16, 2025
Thank you! We appreciate your feedback!
Great product!
By Tom
Response from trotpets.com· Dec 16, 2025
So happy to hear you are pleased!!
When my purchase arrived dented, it was easy to contact a customer service representative through their chat feature. I sent a photo and a replacement is on its way to me.
By Susan
Response from trotpets.com· Dec 9, 2025
Wonderful to hear! Thank you!
Placed my order and then crickets….. Emailed a week later to ask if there was a shipping ETA. I did get a reply saying they would check with their warehouse. Then another week went by with no communication. I emailed again to ask if the products were available. No response this time. A few days later I got a shipping number. Still have not received product 3 weeks after the order date. Disappointing as a whole.
By Ali T.
Response from trotpets.com· Dec 8, 2025
Please make sure to contact [email protected]
Love these bowls and my dog does as well!
By Barbara R.
Response from trotpets.com· Dec 5, 2025
So happy to hear that!
I have not received the product as of yet; but, the experience with customer service has been great. My son bought one as well; and, it is a well made dog bowl for sure!
By dog P.
Response from trotpets.com· Dec 1, 2025
Wonderful! We hope you both are pleased!!!
