Wonderful Jars and Customer Service!
This company provides excellent products, superior customer service and fast shipping!
By Erin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TricorBraun is the industry leader in design & supply of rigid packaging: glass & plastic packaging including bottles, closures, sprayers, and more.
TricorBraun (tricorbraun.com) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
This company provides excellent products, superior customer service and fast shipping!
By Erin
I buy all my bottles from here for my ejuice that i make!
By Ryan M.
The only issue I had was the were often out of stock or low in quantity of the item I wanted. When I did get to order it came fairly quickly. Communication was good and helpful.
By Cindy H.
The costumer service was A+, really excellent. The bottles and tins I purchased were a great price, very competitive and I was excited to find this option. However, when my things arrived, every bottle had slight scratches on them because they were all in one big bag, inside a box full of packing peanuts. One bottle was back ordered and arrived individually, it had no scratches and was packed in bubble wrap. If they had only taken the time to wrap a small piece of bubble wrap around each bottle they would not have been scratched. I was hoping to use POD as my supplier for bottles as I'm thinking about starting a small business, but if I can't depend on the bottles arriving without scratches I will probably look elsewhere.
By A.Watson
Response from TricorBraun· Mar 31, 2015
Thank you for your feedback. Please know that we take all product issues very seriously. Feel free to contact us direct for a full refund or to exchange your bottles for new ones.
They are sometimes out of what I need at that moment, but are great at sending emails and keeping in touch regarding back orders. I have been ordering from them for a year and am always happy.
By Becky K.
Great amount of options in products. The customer service is outstanding. Quick responses to questions or comments, which is a sign of great company. Recommend for anyone.
By Tawnya B.
Ill keep it simple; I found the same containers I was purchasing elsewhere here for less money. I paid less for the same quality products and they showed up on time.
By Gabriel
The customer service is stellar, as well as fast shipping, high-quality product at competitive prices. I have recommended these guys to everyone I know, and I will continue to do so, because they are forthcoming, reliable, polite, and value me as much as I value them.
By Sara H.