Terrible scammers
Terrible scammers, do not book with this company; they will rip you off. They need to be shut down immediately; all the good reviews are probably bots!
By Astro M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
342 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to empower the traveler with reduce travel costs and offer a hassle-free booking experience to our customers.We offer private and negotiated airfares to our clients. If you're looking for discounted airline tickets or customized vacation packages you can find it all here with us.
Travelocase (travelocase.com) has 342 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
342 approved reviews, newest moderated first
Terrible scammers, do not book with this company; they will rip you off. They need to be shut down immediately; all the good reviews are probably bots!
By Astro M.
Do not book from this website. I booked a flight for my family of four and was called the next day saying it was going to be 2 1/2 times as much. Customer service representatives are rude and said they would not refund the money. Avoid them at all costs.
By Adam O.
Sharon was extremely helpful with verifying my booking.
By Unique
I had a fantastic experience with Liam Smith. He was professional, friendly, patient, and extremely helpful throughout the entire process. Liam took the time to understand my needs, answered all of my questions clearly, and made sure everything was handled smoothly and efficiently. His excellent communication and genuine commitment to helping customers really stood out. It’s rare to receive such thoughtful and reliable customer service. I truly appreciate Liam’s effort and would definitely recommend him to anyone looking for outstanding customer support. 5 stars for excellent service!
By kiara
Sharon helped me with my e-tickets
By Jay Y.
Jake West is always super helpful, he got us checked in & worry free
By Renee E.
Jake sent me the boarding pass. Great customer service.
By Daniel M.
Jake was very helpful. October 4,2026
By Rickey D.