travelio.comReviews of travelio.com

Scammers, false advertising.

Extremely Unprofessional – Deposit Refund Delay & Zero Transparency Review: My experience with Travelio was extremely disappointing. I checked out properly, returned everything, and followed every rule — yet they expect customers to wait one full month just to receive their own deposit. This is completely unreasonable and not aligned with international hospitality standards. What made it worse is their slow inspection, unclear process, and delayed communication. As a traveler visiting Indonesia, this left a very negative impression. Companies dealing with tourists must be faster, more transparent, and respectful of customers’ time. I will not be using Travelio again, and I strongly advise others to be cautious.

Very bad company, scammer, don’t ever think to book with them.

Worst customer service, waste so many days for just loading up my things. I spent 4days for that. Ask to pay electricity that i never use.

Total scammers.

Never ever try to use this service! They are big scammers. Horrible management, all lies about the facilities of the units, unprofessional staff, slow response, incompetent people! Worst business!!!

I’ve used this app many times for monthly bookings, and every time I requested a service or had an issue, I had to deal with the worst customer service I’ve ever encountered. They never understand the problem, the service is always delayed, and they make you feel guilty just for asking for help. There is no respect for your time—you’re expected to wait without any explanation of how long it will take. There’s also no way to claim your rights or get a refund from them. Believe me, what you pay is not worth it considering the apartment’s condition and cleanliness. I would rather stay in a hotel and pay extra than use this app again.

Saya sebagai pemilik SANGAT AMAT KECEWA dengan Travelio! Agen sangat pasif dan tidak responsive, harus didesak-desak terus dan tidak ada hasilnya. Saya sudah membayar 500 ribu dan sudah hampir setahun apartment saya tidak dilisting. Untuk pemilik yang mau menyewakan property saya sarankan JANGAN pakai Travelio.