Touchstone Property ManagementReviews of touchstonepdx.com

Maybe 0 was better to define how they have treated us after 4 years of good and accurate tenancy. We have always had issue with maintenance, jobs never done, jobs done late, jobs completed with “0” care. We moved-in a property with severe red tick (in the report) and left with 1 red tick( already mentioned in the first report)..they still deduct 1k from the deposit- stating a state of the house we never get at the time of the moved-in (as a lawn grass)! I don’t know the reason of such treatment when we have regular and fully pay the rent, always on line with contact and property care. I feel very frustrated and harassed by the operation manager who have been in touch with us. Ignoring reports, maintenance negligence underlined in previous emails, and evident state of the house. I am an operation managers and my self and I have never treat my client in this way. I do understand business is business, buy we have genuinely give back a property in a better state..taking in consideration 4y of living.

TERRIBLE SERVICE! Based in Bath so it takes 3-5 working months to fix an issue in your property, and 3-5 minutes to get your money for a job which hasnt been resolved. Never should of moved in with this landlord. Honestly People, if these are the property landlords. DONT MOVE IN! They will up rent based of an apparent property value increase but really has decreased.

Doug and his team are incredible. They handle the difficult task of property management with grace, knowledge, integrity and empathy. Every person who works for touch tone is first and foremost a good human and it shows!

Doug has been so patient and gracious in helping take the anxiety, fear, and unknowns out of property management. Touchstone manages everything, but still takes the time to explain in a way that makes you feel like you could do it yourself (you can't). I can't imagine a better company to work with for managing your property.

I have worked with Doug and Touchstone Property Management for around 4 years. They are very reliable, communicative, and easy to work with. I would highly recommend them form anyone seeking an upstanding property management company that cares about their clients.

The very definition of Professionalism. Doug and his team at Touchstone are absolutely outstanding to work with. They're knowledgeable, responsive and genuinely care about their clients needs. They go above and beyond to provide exceptional service and it's very clear they take pride in their work. I couldn't recommend Doug and Touchstone more highly

I know the owner of Touchstone, Doug, through my weekly meetings I have with him, as well as through a one-on-one lunch we shared. Let me put it this way: if you're looking for a can-do company with a focused leader, look no further. Doug is locked in, committed, and dialed into his work. He is constantly optimizing his processes, and I am sure that this commitment is reflected in the happiness of his clients.

As a contractor you learn real fast that not all property management companies are the same. It is nice to work with one who actually cares about their service and reputation. I highly recommend Doug if you are looking to work with a Property Management company!!