The Topps CompanyReviews of topps.com

I have a redemption that I sent in for three years ago. I reach out to the company via email and phone several times a year. Always ends the same...They say they will escalate the case and then no one ever reaches back out to me. I have talked with Eric, Nic, Patrick O' Sullivan....always the same. No one will ever even talk to me about the redemption that I sent in for and they never shipped. Never offered a replacement or anything. They all just run. Stay away from this company... They don't care at all about their customers.

Watch out. My order of 24.11.2023. Has not been delivered yet. Was shipped 01.12.2023. Was in Milan Italy on the way to Denmark. In pulheim Germany since 5.12. (Waiting to hear back on multiple support requests from not only Topps, also couriers Spring and Post NL)

Unfassbar schlechter Verein. Auch bei uns kam der Adventskalender viel zu spät, nämlich heute. Ich hatte ihn bereits 2x storniert und um Rückerstattung gebeten, keine Reaktion. Nun muss ich mich um ein Retourenticket kümmern und das Paket zum Shop bringen. Sehr aufwendig für etwas was ich gar nicht mehr haben wollte. FINGER WEG!!!

Seit über drei Wochen keine Ware (geht leider um einen Adventskalender), keine Erreichbarkeit. Auf Mails wird nicht reagiert, die deutsche Nummer funktioniert nicht. Lasst bloß die Finger von Bestellungen. Ich werde rechtliche Schritte einleiten.

Eigentlich 0 Sterne. Hier sitzt jetzt ein kleiner Junge ohne seinen Adventskalender. Das kann doch nicht sein? Vor 4 Wochen bestellt. Keine Reaktion. Sehr enttäuschend.

The order of McDonald’s All American basketball players box came damaged. The item is a gift and should be in pristine condition. The only recourse I was given was a 10% discount on a future purchase. I was told to open the box and the packs to check for damaged cards. That certainly wouldn’t do for a gift! Didn’t find customer service very helpful. I feel I should have received a replacement once this box was returned. The only good thing was a quick delivery and a quick response…but no resolution.

Horrible greed from this company. Just let scalpers with bots buy as many as possible and crash the site. You could easily limit it but choose not to out of greed. The average person can barely afford the products at msrp and are forced to pay scalpers and 3rd party prices.

Got relic card in booster tin but card was damaged in packing obviously. Ni contacted topps customer service by email they replied and asked for pics and info I sent them it. Then went to send email 2 days later and they blocked my emails.