Bike is great
Bike is great! Only issue is order took 6 business days to process and ship.
By Steve
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
65 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Topos Outdoor is a cycling and lifestyle retailer focusing on all things on and off road.
Topos Outdoor (toposoutdoor.com) has 65 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
65 approved reviews, newest moderated first
Bike is great! Only issue is order took 6 business days to process and ship.
By Steve
They collected my money at the point of purchase. With no updates on the bike's status I hunted down and contacted support to see where it was in the process. I was then told that my bike was overstocked and they would refund my money. This cost me the opportunity to get the same bike from a different vendor and kept my wallet lighter with nothing in return for it for over a week. I do understand that these are tough times, but I should have been contacted and refunded long before I made my exploratory phone call.
By svh
ordered bike March 20, it is now April 8, still no bike!
By Jarrod P.
Great price but dragged their feet on processing!!!!
By KEVIN N.
I had some difficulties reaching them at time but overall the Topos team was very respectful and helpful with my order.
By jessica H.
description was accurate Order was on time
By Customer
Great pricing, fast shipping, delivered as advertised. The ordering process was quick and easy on the website.
By Carl P.
The service was performed as promised and finally, I got my bike. There were a few days delay in delivering my bike due to some confusion about the phone number and email. The mechanic who assembled my bike did a nice job.
By Alejandro A.