Great customer service
They guided me with which times are good for activities and even suggested trips that were similar and cost effective. When I missed a trip and got rebooked into another cheaper one I got my refund.
By Amal
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
638 reviews
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Hawaii Tours and Hawaii Activities number more than can be found anywhere else in the world. Each Hawaiian Island has its own tour and activity specialties.
Tom Barefoot (tombarefoot.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
638 approved reviews, newest moderated first
They guided me with which times are good for activities and even suggested trips that were similar and cost effective. When I missed a trip and got rebooked into another cheaper one I got my refund.
By Amal
This was billed as an afternoon somewhat of trade wind type sail. Kinda of fast cruise. It was more of an afternoon lazy sail. The crew was great and there was only 6 people on this cruise. And we just sailed around not too far from the harbor. It was fine. Thanks for asking I was just expecting a little more. Thanks. Pete M.
By P M.
First of all Tom Barefoot is really the owner's name!! We have booked several of their tours for our clients and ourselves and have also used them to book rental cars. Their service is personal and professional and the staff knows the islands very well. They live there!!
By David
Tom's was amazing assisting when we visited 3 islands last year. So flexible, friendly and accommodating. Excellent customer service and personal touch .
By Robin
Awful day and boring sites. Would not recommend Molekai as a tour option. Go directly to the leper colony for that experience.
By M B.
Response from Tom Barefoot· Feb 7, 2019
Sorry you didn't enjoy the tour. Molokai is different, and not everyone's cup of tea. It is a 'step back' to a previous time in Hawaii when life was much simpler and this tour has a place for those who are looking to see the 'old Hawaii' as it was, and as it still is. Granted, the Father Damien's Leper colony has so much emotional 'juice', but I would argue that for the right person the topside of Molokai will also hold great interest.
Professional and efficient. Had a wonderful time.
By Rhonda
Excellent tour provided by friendly and knowledgeable guide. WOuld not hesitate to use again...
By Jim
The guide (Mr Macbride) on Molokai was very good as were the pilots with their comments. Good value! Not to the fault of anyone in particular but getting the date of the tour finalised when I had started emailing a few months before the trip and getting your staff to remember/understand that I was going to stay on different parts of Maui during my trip (and therefore choose a different departing airport depending on the final date of the tour) did require quite a lot of back and forth to get it finally right.
By Francois