Change of date
We had a change of plans due to anticipated weather conditions and the change was handled very well.
By S H.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hawaii Tours and Hawaii Activities number more than can be found anywhere else in the world. Each Hawaiian Island has its own tour and activity specialties.
Tom Barefoot (tombarefoot.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
638 approved reviews, newest moderated first
We had a change of plans due to anticipated weather conditions and the change was handled very well.
By S H.
Loved the boat staff! Very friendly and hilarious! Thank you for a fun time! :)
By Nicki
Great tour company
By customer
We booked Maui Ocean Center and a Whale watching tour through Tom Barefoot and everything worked out great. The prepaid booking was easy and electronic passes were emailed to me quickly.
By Rick
We had booked a catamaran sailing cruise for the manta rays. When we got there, we are on a catamaran but no sailing. It’s a motor catamaran. It was misleading when I also asked if we will be sailing on a catamaran not just be in a catamaran. Very disappointing and felt mislead
By customer
Had to cancel tour due to virus issues..they were quick to respond and said refund voucher would be sent soon..good customer service!!
By Rob
Excellent customer service! Amazing whale watching trip on the Malolo! Excellent and informative crew! Would recommend both companies to anyone!
By customer
Unfortunately we had to cancel our tours. Cancellation was very quick and easy. Will rebook at later date.
By Visitor