Change of date
We had a change of plans due to anticipated weather conditions and the change was handled very well.
By S H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hawaii Tours and Hawaii Activities number more than can be found anywhere else in the world. Each Hawaiian Island has its own tour and activity specialties.
Tom Barefoot (tombarefoot.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 558 reviews with 5 stars · Clear filters
We had a change of plans due to anticipated weather conditions and the change was handled very well.
By S H.
Loved the boat staff! Very friendly and hilarious! Thank you for a fun time! :)
By Nicki
Great tour company
By customer
Had to cancel tour due to virus issues..they were quick to respond and said refund voucher would be sent soon..good customer service!!
By Rob
Excellent customer service! Amazing whale watching trip on the Malolo! Excellent and informative crew! Would recommend both companies to anyone!
By customer
Unfortunately we had to cancel our tours. Cancellation was very quick and easy. Will rebook at later date.
By Visitor
Extremely helpful,great customer service from leslie. Very observant as i booked tour from the wrong island,cancelled without problem and rebooked from correct island. Highly recommend this company.
By kevin S.
I chose Tom Barefoot's service because they provide really great price with very many varieties of selections. Unfortunately, we had to cancel the reservations due to Corona Virus's wide spreading around the world. We are grateful that Tom Barefoot's service is fast and effective to refund us for the cancellation. We would definitely make reservation through Tom Barefoot's again. Thanks!
By Christine from D.